Top Tech Jobs & Startup Jobs in Vancouver

As an Appeals Associate, you'll manage complex cases related to Safety issues while providing excellent customer support and ensuring accurate decision making based on policies.

The Appeals Associate will review user appeals regarding Safety and Hosting Standards issues, manage complex cases, and provide support to the community, requiring strong communication and problem-solving skills.

Manage customer service operations, overseeing a team of ambassadors, ensuring high-quality support, driving performance, and fostering a diverse team environment.

The Senior Associate, Escalations handles complex customer service cases, providing high-quality support and collaborating with other teams to resolve issues while demonstrating strong communication and problem-solving skills.

The Senior Associate, Escalations at Airbnb manages complex customer cases, communicates effectively, and collaborates across teams to resolve issues and improve service quality.

The Specialist in Experience Claims will enhance customer service by resolving claims through empathy, effective communication, and a deep understanding of user needs. Responsibilities include investigating claims, providing high-level support, and collaborating with various stakeholders to ensure seamless service and customer retention.

The Senior Market Manager will drive market growth by managing hotel accounts, establishing partnerships, strategizing for success, and mentoring team members while ensuring a top inventory for travelers.

As a Quality Insights Analyst, you'll analyze service quality, provide insights to improve customer interactions, and coach support teams to enhance service standards.

As a Quality Assurance Analyst for Priority Support, you'll enhance service excellence by monitoring interactions, analyzing performance, and collaborating with teams to improve customer experience and operational effectiveness.

As a CS Specialist, Premium Support, you will provide exceptional customer service to Airbnb users, specializing in complex case management and stakeholder engagement in both English and Italian.