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The role involves selling enterprise software solutions, managing long sales cycles, and building multi-year partnerships with large manufacturers, requiring 50% travel.

The Sales Development Representative will generate qualified leads, engage prospective customers, and collaborate with teams to build a strong pipeline for sales.

Manage assigned SMB customer accounts as primary contact, drive renewals, upsell/cross-sell and service opportunities, maintain customer relationships and satisfaction, and meet quota targets to grow annual recurring revenue.

Manage mid-market accounts, identify and close new business opportunities, drive revenue growth, and build strong customer relationships in a consultative sales environment.

Manage and grow a portfolio of existing SaaS customers, build trusted advisor relationships, drive retention, renewals, upsell/cross-sell, conduct business reviews, maintain account plans and CRM forecasts, and collaborate with cross-functional teams to maximize customer value and ARR growth.