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Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Own the strategy, roadmap, experimentation program, launches, information architecture, content governance, and performance metrics for GitLab’s high-traffic B2B website. Partner with UX, content, product marketing, engineering, localization, analytics, and SEO teams to improve conversion, pipeline, trial growth, launch execution, and AI-ready content workflows. Lead through influence in GitLab’s all-remote environment.

Leads VP-level and senior executive searches across corporate functions, from strategy and market mapping through assessment, selection, negotiation, and closing. Advises C-suite stakeholders, develops talent strategies, engages passive executive candidates, manages confidential searches, and improves executive recruiting frameworks, assessment practices, reporting, and tools within a globally distributed Talent Acquisition team.

Build and maintain fullstack features for GitLab’s post-purchase subscription lifecycle, including renewals, billing accounts, auto-renewal, overages, reconciliations, and subscription visibility. Partner with Product and Design, integrate billing and customer systems, write reliable tested code, support safe rollouts and monitoring, participate in code reviews and incident response, and reduce technical debt and architectural risk.

Sets product strategy for tenant scalability and unified deployment across GitLab.com, Dedicated, and future deployment models. Defines platform requirements, partners with technical engineering teams, validates customer needs, builds investment cases, manages cross-functional alignment, and guides tradeoffs involving isolation, regionality, compliance, and platform unification. The role also represents GitLab externally as a thought leader and coaches other product managers.

Leads GitLab’s Database Excellence organization, setting strategy for PostgreSQL and other application datastores. Owns database reliability, capacity, availability, sustainability, infrastructure costs, and platform standardization. Manages three Engineering Managers, develops technical leaders, oversees hiring and organization design, establishes objectives and KPIs, manages budgets, partners cross-functionally on platform investments, and serves as an escalation point for database incidents and operational processes.

Own regional marketing strategy and pipeline growth for a sales territory. Plan and execute regional events, account-focused campaigns, digital and content programs, and partner marketing initiatives. Manage campaign budgets, logistics, agencies, measurement, and reporting while coordinating with sales, channel partners, and cross-functional marketing teams. Mentor regional marketers, improve team processes, and use data and AI-assisted automation to optimize performance. The role supports a global sales region and requires up to 50% travel.

Leads GitLab’s Product Data Science team, setting its strategy, roadmap, analytical standards, and priorities. Partners with Product and Engineering leaders on experimentation, causal inference, analytics, and production modeling. Manages, hires, coaches, and retains data scientists while building a high-performing function. Provides hands-on technical review of models, analyses, and queries, and communicates insights and risks to senior leaders.

The Data Scientist will partner with Sales, Revenue Operations, and Finance to analyze GTM performance, build and productionize machine learning models, conduct experiments, forecast outcomes, and identify growth opportunities. Responsibilities include statistical analysis, causal inference, Python and SQL development, MLOps, agentic workflow automation, semantic-layer contributions, executive reporting, and communicating insights to nontechnical stakeholders in a fully remote environment.

Own and expand a mid-market Canadian customer portfolio for GitLab’s AI-powered DevSecOps platform. Responsibilities include prospecting, pipeline development, value-based selling, complex sales cycles, forecasting, customer adoption, churn reduction, negotiations, closing, and expansion. The role partners with sales development, solutions consulting, customer success, renewals, marketing, technical teams, and partners while communicating customer insights and supporting territory planning.