Provides administrative and clerical support for a freight service center. Responsibilities include customer service, customs document processing, data entry, driver check-in, auditing shipping documents, reviewing contractor settlements, billing accessorial charges, scheduling pickups and deliveries, and supporting operations colleagues. The role requires attention to detail, problem-solving, Microsoft Office proficiency, transportation or LTL experience, and compliance with company and regulatory procedures.

Protect company employees, assets and customer freight by investigating theft and security incidents, conducting audits and inspections, implementing preventive security measures and procedures, ensuring cross-border compliance (CTPAT/PIP/AEO), delivering training, and collaborating with operations to reduce losses and maintain security standards across the regional network.

Enter and verify settlement events in the CDAS system, support Settlement Specialists with research and adjustments, perform clerical file maintenance, cover AP Admin tasks, and comply with company policies.