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Deliver production-ready voice AI solutions to enterprise customers: prototype to production, build full-stack integrations, lead deployments, translate field feedback into product improvements, and partner with sales while communicating technical concepts to non-technical stakeholders.

Lead Retell AI's visual identity across web, social, events, and marketing. Create launch campaigns, landing pages, illustrations, diagrams, and experiential assets. Extend and document brand systems so teams can produce on-brand work. Ship high-quality design quickly from brief to final assets and own brand consistency across touchpoints.

The role involves owning product positioning, leading product launches, building sales enablement, and directing creative brand campaigns. Requires strong messaging instincts and experience in B2B SaaS or AI infrastructure.

Manage strategic relationships and partnerships for Retell AI, focusing on business development, ecosystem growth, and partner enablement across various technology sectors.

Sell Retell AI’s voice AI platform to large enterprises by owning full sales cycles, designing pilots, building quantified business cases, navigating procurement/security, and driving production and expansion across multi-stakeholder buying committees.

As a Senior Product Designer at Retell AI, you will manage end-to-end product design, shaping user interaction with AI voice agents and ensuring a high-quality user experience.

Serve as a founding sales engineer driving enterprise adoption of Retell's Voice AI. Lead technical discovery, design solution architectures, build demos and proofs-of-concept, own RFPs and security reviews, and partner cross-functionally to move customers from evaluation to production while influencing product roadmap.

Deliver end-to-end voice AI solutions for enterprise customers: prototype to production, build full-stack integrations (Python, JavaScript/TypeScript) with CRMs/ERPs, partner with sales, scope and resolve blockers, codify reusable patterns, translate field feedback to product recommendations. Fluent Mandarin required to support China-based customers; occasional international travel may be needed.

Lead end-to-end deployments of Retell's voice AI platform, guiding discovery, designing conversational workflows, building prototypes, driving technical delivery, creating ROI models, and advising executives to ensure successful production launches and adoption.

The Principal/Staff Engineer will lead the technical direction of the platform, overseeing systems architecture, driving complex initiatives, and ensuring scalability and reliability while mentoring the engineering team.