As a Senior Customer Success Manager, you will refine the framework for Customer Success and Support, prioritize support tickets, conduct user training and onboarding, work with Engineering to improve customer feedback loops, and analyze usage metrics to enhance user engagement across global customers.

As a Senior DevOps Engineer, you will manage cloud services and infrastructure, focusing on building a scalable, resilient environment. Your responsibilities include improving monitoring, optimizing infrastructure, and applying modern best practices. You will communicate effectively in a remote team and ensure continuous delivery through effective CI/CD pipelines.