Design, build, and productionize LLM-powered applications and agentic AI systems. Develop data and inference pipelines, deploy and monitor models, define evaluation frameworks, optimize performance/cost, and enforce governance, safety, and observability to deliver scalable AI-driven customer experience solutions.

Manage enterprise banking accounts to ensure customer adoption, retention, and measurable business outcomes using Verint solutions. Drive renewals and upsells, build executive relationships, coordinate cross-functional resources, set success metrics, deliver program reviews and reporting, and ensure customers realize continuous value from deployed solutions.