Top Tech Jobs & Startup Jobs in Vancouver

Performs tax audits, reconciliations, withholding tax remittances, tax slip production, year-end reporting, and regulatory compliance for Canadian and non-resident client accounts. Reviews CRA, MRQ, IRS, FATCA, CRS, and CIRO requirements, resolves discrepancies, supports audits, maintains procedures, and implements workflow improvements. Requires strong analytical, organizational, communication, and problem-solving skills, with fluency in English and French.

Processes incoming, outgoing, manual, ATON, and internal transfers within service-level agreements. Monitors transfer inquiries and mail, tracks transfer status, follows up with external institutions, reviews and approves transactions, resolves escalated items, maintains records, shreds documents, and supports departmental projects and coverage needs.

Provide operational and administrative support for separately managed accounts and investment management programs. Handle account inquiries, setups, transfers, contributions, redemptions, investment instructions, discretionary trades, fee billing, complaints, investigations, and issue resolution. Support advisors with procedures and forms, maintain compliance and accuracy, and prepare operational trend and escalation reports. The role requires financial services experience, securities licensing, strong customer service, organizational, communication, and analytical skills.

Administer and support user access across enterprise systems, including provisioning, modification, revocation, RBAC, access reviews, auditing, and compliance documentation. Troubleshoot access issues, meet service-level targets, manage escalations, collaborate with IT, HR, and business teams, and support IAM process improvements, automation, and self-service capabilities. The role specifically supports Broadridge/Dataphile and business-critical applications in a regulated environment.

Processes new and fee-based investment accounts accurately and within service-level agreements. Reviews documentation, updates client data, codes transactions for tax reporting, maintains compliance notes and manuals, and provides ongoing administrative support for fee-based programs. Uses Laserfiche, OSM, Dataphile, and Microsoft Office while collaborating with operations teams and advisors. Supports cross-training and continuous improvement initiatives. Requires fluent written and spoken English and French and availability during EST hours.

Processes new and fee-based accounts accurately and within service-level agreements. Reviews and updates client documentation and data, uses Laserfiche, OSM, and Dataphile, codes transactions for tax reporting, maintains procedure manuals, communicates issues, supports cross-training, and contributes to continuous improvement. The role requires bilingual French and English communication, administrative experience, financial-services familiarity, and availability during Eastern Time standard business hours.

Manage and evolve leave, disability management, workplace accommodation, and return-to-work programs. Oversee intake, case coordination, documentation, and complex case resolution. Provide guidance on statutory leaves, compliance, policies, workflows, and privacy requirements. Partner with stakeholders and external providers, track program metrics, and deliver reporting to improve governance and employee experience.

Lead development and administration of leave, disability and workplace accommodation programs. Oversee case management, advise managers and HR on compliance and accommodations, design policies and workflows, monitor program metrics, coordinate stakeholders and support return-to-work processes.

Manage and build operational relationships with correspondent partners, ensure service excellence, coordinate partner conversions and implementations, liaise across internal teams to resolve issues, produce SLA reporting, support projects to improve processes and operational efficiency, and develop documentation and partner communications.

Lead talent management and leadership development partnerships across the organization. Design and implement succession planning, talent assessment, leadership programs, career paths, and Workday-integrated reporting. Advise HR business partners and senior leaders using talent analytics to drive internal mobility and leadership capability.