Top Tech Jobs & Startup Jobs in Vancouver

Process incoming transfer requests per SLAs, monitor transfers mailbox, initiate and track manual/ATON transfers, support external institution interactions, file and shred documents, respond inquiries, cover colleagues, and complete special projects.

Provide day-to-day operational support for Separately Managed Account programs: handle client inquiries, process account setups/updates/transfers, execute discretionary trades, assist with fee billing, investigate and resolve complaints, support advisors on procedures, and prepare operational reports and trend analysis.

Process and settle mutual fund trades and GICs, correct trade rejections, maintain settlement reports, reconcile accounts, communicate with fund companies and partners, and meet regulatory and internal SLAs to ensure accurate, timely transaction processing.

Lead taxation strategy and implementation for mutual funds, oversee distributions and tax filings, support fund events (launches, mergers), monitor tax regulations, provide tax disclosure for regulatory documents, and assist with fund reporting such as financial statements and MRFPs.

Manage financial and regulatory reporting for NEI investment funds; coordinate with fund administrators, auditors and internal teams; ensure IFRS-compliant filings; support fund launches, mergers and tax reporting; and drive process improvements and internal controls.

Lead and develop an innovative, employee-centric Workforce Management practice for contact centres. Own forecasting, scheduling, capacity planning, real-time operations, reporting and analysis. Drive departmental reporting, coach and develop staff, collaborate with cross-functional teams, and contribute to strategic CX projects and initiatives to improve service delivery and operational efficiency.

Provide client support for Qtrade Direct Investing via phone, email, and chat; manage online trade order flow; investigate and resolve client issues; stay current on market trends; and drive process improvements while following policies and compliance.

The HR Coordinator will provide administrative support to the HR team, handling inquiries, maintaining personnel records, and improving HR processes.

The Bilingual HR Coordinator supports the HR team by providing administrative services, maintaining employee records, answering inquiries, and improving HR processes.

The Business Analyst will gather and validate requirements, collaborate with stakeholders, and contribute to Agile Delivery teams to enhance business processes and solutions.