Acts as a technical authority for global go-to-market teams, translating networking, compute, and storage platforms into customer-ready architectures. Creates technical guides, diagrams, reference designs, Terraform and API scripts, labs, demos, workshops, whitepapers, and deployment materials. Partners with Sales Enablement, Product, Engineering, and Solutions Architects to align content with product releases, improve deal execution, and convert field feedback into GTM strategy and product requests.

Bridges business and software engineering teams by leading requirements discovery, documenting workflows and technical specifications, managing and prioritizing backlogs, refining user stories, and facilitating Agile sessions. The role analyzes root causes, clarifies business logic, supports developers, translates complex technical concepts, and improves collaboration and delivery processes across stakeholders.

Design, develop, and maintain scalable RESTful APIs and core business systems. Reduce technical debt, optimize architecture, participate in code reviews, promote engineering best practices, and deliver small features through the full development lifecycle. Collaborate within an agile engineering team while troubleshooting problems and improving system stability and performance.