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Leads utility and municipal CIS software implementation engagements from inception through stabilization. Manages and mentors application consultants, oversees solution architecture and delivery methodology, balances resources, controls project budgets and forecasts, manages client relationships and escalations, and drives continuous improvement. The role supports complex implementations involving billing, customer service, field operations, integrations, and data conversion while promoting AI-assisted workflows, knowledge sharing, and effective sales-to-services and post-go-live transitions.

Own new-logo enterprise software sales to North American municipal utilities, from early relationship development and RFP shaping through demonstrations, negotiations, and contract signature. Build stakeholder relationships, manage MEDDPICC-qualified opportunities, coordinate compliant proposals, and maintain accurate forecasts. The role also mentors a junior sales team member and advances AI adoption in account research, RFP responses, proposal writing, demonstrations, and closing. Remote across Canada and the US, with approximately 50% travel.

Administer and enhance the ServiceNow platform while identifying opportunities for AI enablement, workflow automation, self-service improvement, and cross-platform integrations. Configure Service Catalog workflows, portals, forms, scripts, and ITSM functionality; gather requirements; create documentation and test plans; coordinate UAT; support releases and upgrades; and troubleshoot platform issues. The role partners with technical and business stakeholders to deliver practical solutions and continuous process improvement.

Deliver enQuesta CIS implementations for utility customers by analyzing business requirements, configuring workflows and business rules, supporting data conversion, testing, training users, documenting processes, and providing post-production support. The role serves as a customer-facing subject matter expert, collaborates with project and technical teams, facilitates discovery sessions, and translates customer needs into solution deliverables. Approximately 75% international travel is required.

The Administrative Assistant will provide operational support to the Portfolio Leader and Director of Corporate Development, manage data and processes in Salesforce, create high-quality presentations, and assist with internal communication and administrative tasks.

The M&A professional will support acquisition strategies by conducting research, meeting prospects, analyzing deals, and managing diligence throughout the acquisition lifecycle.

Drive net-new enterprise sales to municipal utilities across full-cycle, RFP-driven processes. Build qualified pipeline, engage stakeholders, lead evaluations and demos with technical teams, maintain Salesforce CRM, forecast bookings, close contracts, and represent the company at events. Requires heavy travel (~50%).