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Provides advanced technical support to enterprise customers using Chainguard Images. Responsibilities include triaging and resolving complex issues, investigating bugs, coordinating escalations with Engineering, managing customer communication and SLAs, documenting solutions, creating knowledge-base content, submitting product feedback, and participating in an after-hours on-call rotation. The role requires expertise in Linux, containers, Kubernetes, DevOps tooling, cloud platforms, and strong written and verbal communication.

Design, build, and operate Chainguard’s container product, including registry features, image build pipelines, distribution systems, adoption tooling, and customer-facing services. Own projects end to end, make product trade-offs, collaborate with customers and product managers, improve observability and reliability, support on-call operations, and use AI coding agents safely. The role requires systems thinking across containers, registries, build infrastructure, and customer clusters in a remote-first environment.

Build and maintain automation systems for package creation, testing, and container image generation. Develop Go-based CLI tools, services, integrations, and AI-powered pipelines for manifest generation, test scaffolding, validation, and quality gates. Contribute to scalable systems design, roadmap planning, and developer tooling while collaborating with distributed teams. The role focuses on improving reliability and reducing manual intervention across Chainguard’s software image factory.

The Senior Software Engineer will enhance the core product by developing features and tools for Chainguard Images, collaborating with teams and ensuring product quality.

Own and design high-impact components of Chainguard's container image platform. Build and improve image build systems, tooling, and services at scale. Drive technical direction, participate in roadmap planning, collaborate cross-functionally, and mentor engineers to raise engineering quality.

Owns the end-to-end design, implementation, rollout, and iteration of backend APIs and platform systems supporting customer entitlements, policies, onboarding, and integrations. Provides technical leadership and mentorship, collaborates across engineering teams, extends AI-powered customer experiences, and helps prioritize and deliver product roadmap outcomes.

Design, build, and evolve customer-facing backend services and public APIs for shared platform capabilities. Own features end to end, create technical designs, collaborate with Product and Experience teams, and contribute to a product-driven roadmap. The role requires strong backend engineering, Go proficiency or rapid ramp-up ability, API design experience, cloud-native architecture knowledge, and the ability to work independently in a remote startup environment.