Lead and grow a hands-on user research function to observe real players, synthesize insights, drive product improvements end-to-end, evangelize player empathy across teams, and use AI to accelerate research and prototyping while managing a small team and partnering with senior leadership.

Analyze player behavior and drive product innovation through data-driven insights. Collaborate with teams to design and evaluate experiments, maintaining data quality and delivering meaningful insights.

The SVP, Commercial Strategy at Chess.com will lead the B2B revenue efforts, aligning product, content, and partnerships to create scalable revenue opportunities and enhance the user experience.