Lead customer discovery workshops, map Order-to-Cash processes, design and configure collections, cash application, credit risk, and disputes modules, and support testing, training, go-live, and hypercare. Monitor adoption, contribute to business reviews, identify expansion opportunities, create reusable enablement content, and coach colleagues. The role requires strong finance-process knowledge, customer-facing consulting skills, data comfort, and willingness to travel up to 70%, with a growth path into Customer Success.

Lead enterprise Order-to-Cash implementations from kickoff through hypercare, owning project plans, governance, budgets, risks, milestones, change requests, billing, testing, cutover, and go-live. Coordinate customer finance, IT, and ERP teams with internal experts and data engineers. Manage complex multi-entity rollouts and parallel projects, communicate with senior finance leadership, oversee Salesforce updates, and transition customers into ongoing support.

The Legal Manager will draft and negotiate agreements, support compliance with privacy regulations, manage vendor contracts, and contribute to legal automation and team development.