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The Business Development Representative will engage in outbound prospecting, cold-calling, and building relationships to increase Clio's customer base and generate sales opportunities for Account Executives.

The Manager, IT Systems will lead integration and automation engineers, managing the technical roadmap, fostering collaboration, and enhancing operational efficiency through automation.

The Director of Product Design leads innovation for Clio's legal AI solutions, managing design strategies, team development and user experience across various products.

The Staff Product Designer will lead the evolution of Clio's design system, focusing on creating scalable, cohesive experiences for AI-powered interactions while mentoring other designers.

Lead customer onboarding and data migration efforts, run training and strategy sessions, manage multiple client cases, own account health to drive adoption and prevent churn, mentor junior teammates, contribute to documentation, and partner with Sales and technical teams to customize onboarding journeys and improve processes.

The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.

Own end-to-end design of the first 120 days onboarding and activation journey across Clio products. Design in-product guidance, activation flows, and internal tooling for onboarding and migration teams. Use cohort and funnel metrics to define activation milestones, measure impact, and iterate. Collaborate with Product and Engineering, support other product teams, and mentor designers while applying research rigor and AI-enhanced design methods.

Lead design, build, and operation of scalable AI-enabled backend services and data pipelines that extract and resolve information from semi-structured legal documents. Develop LLM-powered workflows, improve citation recognition and resolution, ensure observability and security, collaborate with cross-functional partners, and mentor engineers while owning production lifecycle and reliability.

The role involves leading Clio's global customer support, managing AI support technologies, developing teams, enhancing customer experience, and aligning support strategies with business growth.

The Senior Developer, Enterprise AI will lead the design and implementation of AI-enabled workflows, collaborating with cross-functional teams to develop secure and scalable solutions while mentoring junior developers.