Top Tech Jobs & Startup Jobs in Vancouver

Owns Clio’s business continuity, incident management, and disaster recovery programs. Responsibilities include designing tabletop exercises, coordinating DR tests, administering incident tooling, analyzing incident metrics, maintaining recovery plans and RTO/RPO targets, driving remediation actions, managing the resilience roadmap, and supporting crisis response and cyber recovery. The role requires cross-functional leadership, clear communication, hands-on program administration, and calm decision-making during high-pressure incidents.

Design, develop, maintain, and administer Clio’s Pigment EPM platform and related FP&A systems. Manage integrations with NetSuite, Workday, Salesforce, and Looker; improve planning, budgeting, forecasting, reporting, workflows, and automation. Provide technical support, troubleshoot issues, manage permissions and controls, document processes, and train users. Partner with FP&A, Accounting, IT, and business stakeholders to scope and deliver scalable solutions.

Owns sales enablement for Clio’s Velocity segment, improving rep conversion, product attach, and ramp time. Responsibilities include developing playbooks, objection handling, training, role-play and certification programs; reviewing Gong call data; coaching managers; tailoring product enablement; using generative AI; reporting segment health; and partnering with onboarding, product marketing, and revenue operations.

Manage and scale secure logging infrastructure, including OpenSearch clusters, ingestion pipelines, parsing, normalization, access controls, maintenance, and troubleshooting. Automate operational tasks, implement infrastructure as code, support SIEM development, and help design the next-generation logging platform. The role requires AWS, Linux, scripting, infrastructure automation, and security operations experience, with opportunities to work across teams on high-volume, tamper-resistant security data systems.

Reviews vendor and App Marketplace partner security and privacy documentation, including SOC 2 reports, penetration tests, questionnaires, and AI disclosures. Assesses third-party risk, identifies privacy-review needs, escalates risks for acceptance, maintains the risk registry, supports renewals and reassessments, and documents audit-ready findings. The role also tracks review workflows, requests missing evidence, coordinates with IT, Legal, Privacy, and executives, and improves review criteria and runbooks.

Build and lead Clio’s threat intelligence program, including intelligence requirements, platform implementation, adversary and campaign tracking, original infrastructure and malware research, fraud and abuse analysis, and executive briefings. Translate intelligence into detection requirements, red-team priorities, and payment fraud controls. Manage intelligence vendors, participate in industry information sharing, collaborate with blue teams, automate collection and analysis, and mentor junior analysts.

Leads global go-to-market capacity planning, quota setting, territory design, incentive compensation, administration, and systems strategy across Sales, Channel, and Customer Success. Partners with Finance and executive GTM leaders on scenario modeling, productivity, revenue predictability, and compensation effectiveness. Oversees governance, communications, automation, and compliance while developing a high-performing planning and compensation team.

Lead and grow the CS Platforms team operating the post-sale technology stack (Salesforce Service Cloud, CS and Professional Services tooling). Build and ship CS-domain AI agents and automations using Claude and GitHub workflows, manage build-vs-buy vendor decisions, partner with Data Engineering, and set the roadmap with Customer Success, Support, and Revenue Operations stakeholders.

Lead a Revenue Operations team supporting SMB sales to optimize lead-to-cash systems, forecasting, territory design, quotas, and cross-functional processes. Own and improve Salesforce/CPQ/NetSuite workflows, deliver reporting and analytics, drive predictive insights, and partner with Sales, Marketing, Finance and Product to scale expansion and renewal motions while mentoring direct reports and ensuring operational excellence.

Lead go-to-market strategy and integrated marketing programs for strategic partner portfolios. Collaborate with Business Development, Marketing, Product, Sales, Customer Success, and executives to drive partner engagement, customer acquisition, and measurable growth. Build scalable planning frameworks, operating processes, playbooks, and governance; analyze performance; mentor teammates; represent Partner Marketing in executive planning; and champion AI-enabled tools and modern marketing technologies.