Top Tech Jobs & Startup Jobs in Vancouver

Design and ship platform experiences through research, prototyping, high-fidelity mockups, and collaboration with product and engineering. Unify experiences across products, solve user and business problems, use data to measure outcomes, and communicate design vision. Conduct interviews and usability testing, present rationale, challenge assumptions, contribute to critiques, and mentor fellow designers.

Provides high-volume phone, chat, and email support to Enterprise customers. Troubleshoots technical issues, coordinates escalations, advises firm administrators and IT stakeholders, identifies product opportunities, captures feedback, and maintains detailed records. The role requires product expertise across Enterprise configurations, integrations, legal workflows, vLex Library, and Vincent, while contributing to service improvements and cross-functional projects.

Plans, orchestrates, and optimizes integrated B2B enterprise marketing campaigns across paid media, email, web, content, events, webinars, partners, and sales outreach. Owns campaign briefs, timelines, dependencies, budgets, messaging consistency, performance reporting, pipeline attribution, retrospectives, and sales alignment. Builds AI-powered workflows using tools such as Claude to automate campaign execution, quality assurance, and analysis while coordinating cross-functional teams.

Owns product strategy and roadmap for Clio’s fintech payments products. Conducts customer and market research, prioritizes initiatives, develops business cases, uses quantitative data to guide decisions, and delivers measurable business outcomes. Partners closely with engineering and design, communicates product direction across the company, understands customer needs, and coaches other Product Managers. Experience with fintech, payments, billing, accounting, and scaling payment businesses is valued.

Lead zero-to-one product design for a judiciary-focused AI product. Define experience strategy, conduct customer research, translate complex workflows into scalable designs, and guide work from discovery through launch and iteration. Partner with Product and Engineering leaders, shape trustworthy and explainable AI experiences, evolve design systems, facilitate decisions, raise quality standards, and mentor designers. The role requires strong UX craft, systems thinking, business judgment, storytelling, and experience designing for complex or specialized users.

Leads corporate strategy and AI-enabled operational transformation at Clio. Partners with cross-functional teams to identify high-value opportunities, prototype and ship internal agents, workflows, and automations, test solutions, and drive adoption. Contributes to market assessments, business strategy, investment cases, performance analysis, OKRs, executive planning, business reviews, and board discussions. Requires strategic judgment, analytical ability, technical fluency, stakeholder management, responsible AI judgment, and strong communication.

Leads end-to-end product design for Clio’s fintech and billing experiences, from discovery and prototyping through launch and iteration. Partners with Product, Engineering, and customers to create accessible, high-quality workflows, improve design systems, and deliver trustworthy AI-powered features. The role requires strong interaction, information architecture, usability, visual design, communication, and mentoring skills, with a focus on measurable customer and business outcomes.

Own the vision, roadmap, execution, and quality measurement for Clio’s AI Search platform. Lead engineering and ML teams developing hybrid lexical and semantic search across documents, emails, and records. Improve relevance through ranking, query understanding, embeddings, A/B testing, click-through analysis, and offline evaluations. Coordinate across Clio products while balancing relevance, latency, cost, permissions, and customer AI preferences. Translate customer search needs into measurable product improvements and guide both new product development and platform scaling.

Coordinates marketing events and partnership programs, handling vendors, payments, contracts, logistics, communications, reporting, documentation, and project support. Maintains calendars, shared resources, inboxes, websites, and knowledge systems while assisting ClioCon and other engagement initiatives. Uses AI and automation to improve workflows, supports partner onboarding, communicates project status, and helps stakeholders deliver efficient, measurable programs.

Lead go-to-market and product adoption efforts for SaaS product portfolios. Responsibilities include positioning and messaging, feature launches, adoption programs, internal enablement, customer research, market and competitive analysis, campaign experimentation, and performance reporting. The role partners cross-functionally with product, sales, customer success, support, and revenue operations teams to improve product engagement, retention, and customer outcomes.