ServiceNow
What's the Work-Life Balance Like at ServiceNow?
ServiceNow Employee Perspectives
The organization schedules dedicated, company-wide rest periods to provide systematic relief across its entire distributed network. By pausing corporate operations globally at the same moment, the policy completely removes the traditional pressure to monitor digital notifications while off the clock.
"Quality of life being top of mind brings positivity and increased productivity." —Angela B., Senior Manager of Digital Sales
Solution consulting and sales organizations actively minimize virtual meeting fatigue by embedding brief physical movement sessions directly into long digital syncs. Leaders leverage the unique personal certifications of their own team members to guide short, collaborative exercises that refresh and re-energize remote groups.
"We’ll say, ‘Hey Barbara, can you come to the top of the screen?’ And we’ll have a five-minute yoga break for the entire organization."
—Christine E., VP of AMS Solution Consulting
ServiceNow Employee Reviews
What People Are Saying About ServiceNow
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Remote or Hybrid Flexibility: Defined work personas and a hybrid‑by‑design model allow many roles to work remotely or flexibly, supporting day‑to‑day balance. Customer‑facing positions are often remote, and the assigned persona shapes commute and in‑office time.
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Wellbeing Programs: The People Pact highlights mental‑health resources and company “wellbeing days” as formal supports for employee wellbeing. Public materials consistently emphasize wellbeing alongside flexible work arrangements.
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Time Off Access: Flexible PTO, paid holidays, paid volunteer time, and wellness days create structured opportunities to disconnect and recharge. Benefits and careers pages present these as core elements of life‑work balance.
ServiceNow's Benefits
Offers a flexible time off policy
Offers generous PTO
Offers paid volunteer time
Provides bereavement leave
Provides paid holidays
Provides paid sick days
Provides wellness days
Utilizes company-wide vacation
ServiceNow Wellbeing Days are company-wide shutdowns
Has employee-led culture committees
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers Employee Resource Groups
Offers wellness programs
Partners with nonprofits
Provides access to an onsite gym
Provides opportunities to volunteer in the local community
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
