Cleo
What's It Like to Work at Cleo?
Frequently Asked Questions
Cleo supports job satisfaction by pairing meaningful work with clear opportunities to grow. Employees work on supply chain orchestration and AI-driven products that solve complex, high-impact business problems, and the company gives teams visibility into how their work improves customer outcomes. Career development is built into the employee experience through formal development programs, ongoing training, quarterly career check-ins, expanded career pathing, a job profile repository and internal growth opportunities. Teams also work in a culture that values open communication, with leadership accessibility, regular engagement surveys, and a structure designed to give product, engineering and user experience teams a shared voice in decisions.
Day to day, Cleo reinforces satisfaction with flexibility, recognition and community. Employees have remote and hybrid work options, flexible schedules and unlimited PTO, which creates more control over how work fits into life. The company also invests in appreciation through employee awards, President's Club recognition and community involvement through Cleo Cares, volunteer events and employee engagement programming. Health coverage from day one, parental leave, mental health support, 401(k) matching and home-office support round out an environment built to help employees feel supported, valued and connected.
Cleo is a strong place to work for people who want meaningful impact, visible growth and a collaborative culture. The company centers its work on supply chain orchestration for thousands of organizations globally, and employees are expected to help shape how that platform evolves through AI, automation and customer-focused innovation. Teams work in close partnership across product, engineering and leadership, ideas are welcomed from across the company, and employees are given regular career development check-ins, formalized career paths, ongoing training and internal growth opportunities.
Employees recommend Cleo for its supportive environment, learning culture, and clear investment in development. Employee stories highlight open access to leadership, strong coaching, weekly skill-building sessions, cross-functional support, and real opportunities to advance into new roles. Community engagement is a visible part of the culture through Cleo Cares, which organizes recurring volunteer efforts and gives employees hands-on ways to contribute together. The company also reinforces engagement through quarterly surveys, recognition programs, and a culture built around appreciation, respect, and customer success.
Cleo has a reputation as a growth-oriented, collaborative place to work where employees are trusted to contribute ideas, build with purpose and stay close to meaningful customer problems. The company centers its culture on appreciation, open communication, and teamwork, and it gives employees visibility into how their work shapes supply chain orchestration for thousands of companies worldwide. Teams work in close partnership across product, engineering and customer-facing functions, and employees are encouraged to reimagine how they work in the age of AI, which reinforces Cleo’s reputation for innovation and continuous learning.
Cleo is also known for investing in employee development and engagement. Career growth is supported through formal development programs, quarterly career check-ins, ongoing training, apprenticeship opportunities, and a promote-from-within approach.
Working at Cleo can mean operating in an environment with high expectations, fast-moving priorities and meaningful complexity. The company builds mission-critical supply chain orchestration technology, and that creates pressure to deliver reliably while continuing to innovate with AI, automation and new product capabilities. Employees work on systems tied to customers’ core business flows, so the pace and stakes can feel intense for people who prefer narrower scope or slower change.
The tradeoff is that Cleo gives employees broad ownership, visible impact and constant opportunities to grow. Teams are expected to collaborate closely across product, engineering and business functions, adapt as customer needs shift and keep learning as the platform evolves. That can be especially rewarding for people who enjoy solving hard problems, working across disciplines and building in a culture where ideas can come from anywhere, but it is a more demanding fit for those who want a highly rigid role or a low-change environment.
Cleo's workplace perception is shaped by a culture that centers on appreciation, customer success and shared ownership. Employees work on supply chain orchestration products that have visible impact for thousands of companies globally, and teams are expected to bring forward ideas from anywhere in the organization. The environment values collaboration across product, engineering and user experience, open access to leadership and a strong emphasis on continuous learning through career development programs, ongoing training, certifications and regular career check-ins. Flexible work options, unlimited PTO and a people-first approach to employee feedback reinforce a workplace that supports growth while giving employees room to do their best work.
Cleo also stands out for pairing innovation with real community and purpose. Teams are actively reimagining how AI can improve both customer outcomes and everyday work. The company supports connection through employee engagement programs, in-person team gatherings, recognition programs, and quarterly engagement surveys that help employees shape the workplace experience. Together, these signals point to a workplace where people are trusted to grow, encouraged to contribute, and connected to a mission with clear real-world relevance.
Cleo Employee Perspectives
Describe how Cleo gives back to its communities. What impact do these efforts have on both those in need and employees themselves?
Cleo Cares, the philanthropic arm of Cleo, strives to stay engaged and give back to the community in multiple ways. You can find us on a quarterly basis doing volunteer work at a local food pantry, participating in clothing drives, raising money for a charitable 5K and so much more. With Chicago being such a large city, the idea that you can truly make a difference can seem unrealistic and daunting at times. Cleo Cares shows employees up close that they can make a positive impact within the community and in all the different ways possible.
How do these community outreach efforts bolster Cleo’s mission and/or culture?
Cleo’s number one goal is to never stop appreciating our customers while making their businesses successful. Our appreciation also lends itself to the city of Chicago and its people. It’s so easy to get caught up in the day-to-day where you are only thinking about yourself and personal expectations — the need for your bus to be on time, the need for lunch at the local food hall to be made quickly, the need for sidewalks to be plowed and salted, etc. Cleo Cares aims to shift the mindset of constant consumption to contribution. Through regular service activities, we can make the community a better place for our neighbors and, ultimately, a better city.
What advice would you offer to leaders at other organizations interested in implementing more volunteer opportunities? Which efforts have had the biggest impact at Cleo?
My first piece of advice is simple — start right now! Don’t get lost in the different volunteer options or nonprofits to partner with. Pick one and go; I promise the internal excitement from the rest of your organization will follow once they can see the potential impact up close. From there, stay regimented in your opportunities. Cleo Cares pushes itself to offer a certain amount of volunteer opportunities per quarter, and we hold people accountable to ensure we execute. Cleo Cares has gotten to the point where it’s never a shortage of volunteers but rather the opposite where we don’t have enough openings per volunteer activity.
What People Are Saying About Cleo
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Team Support: Colleagues are often described as supportive and collaborative across functions like customer success, solution architecture, and engineering. Many accounts highlight good teammates and a culture where people help each other and share learning.
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Learning & Development: Company materials emphasize professional development, internal mobility, and building durable expertise in EDI/API orchestration. The breadth of the Cleo Integration Cloud and cross‑team work is framed as offering meaningful, resume‑building problems.
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Market Position & Stability: The company positions itself as a category leader in ecosystem integration with a mature footprint and ongoing product releases. This signals a resilient domain and continued relevance in supply‑chain orchestration.
Cleo's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
