Cleo Career Growth & Development

What new skill or role did you want to learn? Why was this important to you?
My goal during my transition into the account executive role was to strengthen my consultative selling skills and deepen my business acumen. Working with a variety of companies across the supply chain, it’s critical to understand how each business operates and generates revenue.

This understanding has been essential in helping me effectively navigate the sales cycle and identify where Cleo can provide the most value. Given the wide range of challenges we address with the Cleo Integration Cloud, having this business insight enables me to better align our solutions with each customer’s unique needs.

How did your employer help support this time of learning and professional development?
Cleo has supported this initiative in several meaningful ways. It begins with our weekly sales excellence calls, which provide continuous updates on the supply chain and highlight effective sales tactics backed by proven results.

In addition, Cleo has a dedicated team of supply chain experts whom I feel confident reaching out to at any time to work through specific questions or scenarios.

The marketing tools provided are also essential. I rely on tools like Gong daily to refine my talk tracks and revisit key moments from past conversations.

Finally, leadership. Cleo’s leadership team has played a significant role over the years by actively seeking feedback, offering one-on-one coaching, listening to employees and engaging across all levels of the organization to help nurture our growth and success.

What was the outcome of this experience? How did it impact your future growth in your profession?
The outcome of the consistent support and resources I’ve received at Cleo has been incredibly impactful. While I’ve been fortunate to achieve several promotions and success in each role I've held at Cleo (I joined the company as a sales development representative, was promoted to senior SDR, then became a customer success associate and now serve as an account executive), the most valuable takeaway has been the lasting skills and insights I’ve gained — tools that will serve me well throughout my career. Cleo truly values growth, and it’s clear that everyone here is invested in helping one another thrive.