Leads Mastercard Services business development for a strategic financial institution relationship. Owns account growth strategy, revenue and pipeline objectives, executive client relationships, opportunity development, negotiations, forecasting, and contract closure. Identifies cross-sell and upsell opportunities across consulting, analytics, loyalty, security, and digital solutions. Coordinates cross-functional teams across product, consulting, customer success, legal, finance, and sales to deliver differentiated client value and sustainable revenue growth.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
VP - Services Business Development
Vice President, Services Business Development
Overview
Mastercard Services is responsible for helping customers grow, protect, and optimize their businesses through a portfolio of data, consulting, loyalty, cybersecurity, fraud, and digital solutions. Services Business Development plays a critical role in driving customer strategy and accelerating growth through acquisition, cross-sell, upsell, and long-term partnership development.
We are seeking an experienced Vice President, Services Business Development to lead the growth agenda for a strategic financial institution relationship. This executive will be responsible for developing senior client relationships, identifying opportunities across Mastercard's Services portfolio, and delivering sustainable revenue growth while serving as a trusted advisor to client executives.
The successful candidate will combine strategic thinking, consultative selling, executive presence, and strong cross-functional leadership to unlock value for clients and Mastercard.
Key Responsibilities:
Commercial Leadership
Own the Services growth strategy for a strategic client portfolio.
Deliver against annual revenue, pipeline, and growth objectives.
Identify, develop, and close opportunities across Mastercard's Services portfolio, including Consulting, Analytics, Loyalty, and Security Solutions.
Lead complex commercial discussions, negotiations, and contract processes.
Client Relationship Management
Build and maintain senior executive relationships across business, payments, digital, risk, marketing, and product functions.
Serve as a trusted advisor by understanding client priorities and translating them into actionable growth initiatives.
Anticipate emerging client needs and proactively bring innovative solutions to market.
Strategic Account Development
Develop and execute multi-year account growth plans aligned with client and Mastercard strategic priorities.
Drive account planning, opportunity prioritization, and long-term relationship management.
Identify opportunities for cross-sell, upsell, and expansion across business units and stakeholders.
Opportunity Management
Own the end-to-end sales cycle from opportunity identification through contract signature.
Maintain an accurate pipeline, forecast, and opportunity tracking cadence.
Lead opportunity teams and coordinate solution development, pricing, and commercial approvals.
Ensure seamless handoff to delivery and customer success teams.
Cross-Functional Leadership
Partner closely with Product, Advisors & Consulting Services, Customer Success, Legal, Finance, and Regional Sales teams.
Mobilize internal stakeholders to create differentiated client value propositions.
Influence product and market strategies through direct client engagement and market insights.
Qualifications:
Proven experience leading business development, sales, consulting, or strategic account management roles within payments, financial services, fintech, consulting, or technology industries.
Demonstrated success managing large, complex client relationships and delivering significant revenue growth.
Executive-level communication and influencing skills.
Experience developing commercial strategies and leading complex negotiations.
Strong understanding of digital payments, banking, card issuing, merchant acquiring, data services, or value-added services.
Ability to operate effectively in a highly matrixed global organization.
Bachelor's degree required; advanced degree preferred (MBA or similar)
The ideal candidate:
Thinks strategically and acts decisively.
Builds trusted executive relationships.
Combines commercial discipline with consultative problem solving.
Leads through influence and collaboration.
Thrives in complex, fast-moving, client-facing environments.
Demonstrates a track record of delivering sustained business growth.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
VP - Services Business Development
Vice President, Services Business Development
Overview
Mastercard Services is responsible for helping customers grow, protect, and optimize their businesses through a portfolio of data, consulting, loyalty, cybersecurity, fraud, and digital solutions. Services Business Development plays a critical role in driving customer strategy and accelerating growth through acquisition, cross-sell, upsell, and long-term partnership development.
We are seeking an experienced Vice President, Services Business Development to lead the growth agenda for a strategic financial institution relationship. This executive will be responsible for developing senior client relationships, identifying opportunities across Mastercard's Services portfolio, and delivering sustainable revenue growth while serving as a trusted advisor to client executives.
The successful candidate will combine strategic thinking, consultative selling, executive presence, and strong cross-functional leadership to unlock value for clients and Mastercard.
Key Responsibilities:
Commercial Leadership
Own the Services growth strategy for a strategic client portfolio.
Deliver against annual revenue, pipeline, and growth objectives.
Identify, develop, and close opportunities across Mastercard's Services portfolio, including Consulting, Analytics, Loyalty, and Security Solutions.
Lead complex commercial discussions, negotiations, and contract processes.
Client Relationship Management
Build and maintain senior executive relationships across business, payments, digital, risk, marketing, and product functions.
Serve as a trusted advisor by understanding client priorities and translating them into actionable growth initiatives.
Anticipate emerging client needs and proactively bring innovative solutions to market.
Strategic Account Development
Develop and execute multi-year account growth plans aligned with client and Mastercard strategic priorities.
Drive account planning, opportunity prioritization, and long-term relationship management.
Identify opportunities for cross-sell, upsell, and expansion across business units and stakeholders.
Opportunity Management
Own the end-to-end sales cycle from opportunity identification through contract signature.
Maintain an accurate pipeline, forecast, and opportunity tracking cadence.
Lead opportunity teams and coordinate solution development, pricing, and commercial approvals.
Ensure seamless handoff to delivery and customer success teams.
Cross-Functional Leadership
Partner closely with Product, Advisors & Consulting Services, Customer Success, Legal, Finance, and Regional Sales teams.
Mobilize internal stakeholders to create differentiated client value propositions.
Influence product and market strategies through direct client engagement and market insights.
Qualifications:
Proven experience leading business development, sales, consulting, or strategic account management roles within payments, financial services, fintech, consulting, or technology industries.
Demonstrated success managing large, complex client relationships and delivering significant revenue growth.
Executive-level communication and influencing skills.
Experience developing commercial strategies and leading complex negotiations.
Strong understanding of digital payments, banking, card issuing, merchant acquiring, data services, or value-added services.
Ability to operate effectively in a highly matrixed global organization.
Bachelor's degree required; advanced degree preferred (MBA or similar)
The ideal candidate:
Thinks strategically and acts decisively.
Builds trusted executive relationships.
Combines commercial discipline with consultative problem solving.
Leads through influence and collaboration.
Thrives in complex, fast-moving, client-facing environments.
Demonstrates a track record of delivering sustained business growth.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Vancouver, British Columbia, CAN Office
475 Howe St 20th Floor, Vancouver, BC, Canada, V6C 2B3
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