As a Senior Quality Engineer/SDET of the Global Design System at Manulife, you will play a key role in a dedicated Global Design System team responsible for by developing, implementing, and monitoring quality control processes, analyzing data to identify and resolve issues, and collaborating with design and IT teams on global components and patterns used across digital products worldwide. In this role, you will design and execute test strategies that ensure components are setting quality standards, accessibility criteria, and ready for use by hundreds of teams and millions of end users.
The ideal candidate will be hands-on, handling testing and regression, unit and front-end-UI tests that will blend quality engineering with system-level thinking. You’ll help drive reliable releases, ensure cross-platform consistency, and build tools and frameworks that support scalable testing for design system artifacts in React Native Mobile, React web environments.
Position Responsibilities:
- Own the testing strategy for the global design system components including unit, integration, regression, accessibility, and visual testing.
- Build and maintain automated test suites across platforms
- Implement and monitor CI/CD pipelines that validate every design system release (e.g., GitHub Actions or Jenkins).
- Partner with developers and designers to write testable components and define test-driven workflows.
- Conduct manual exploratory testing where automation isn’t sufficient—especially for accessibility, responsiveness, and edge cases.
- Perform cross-browser and cross-device testing to ensure consistent behavior across supported environments.
- Develop visual regression testing pipelines using tools like Percy, Chromatic, or Storybook Addons.
- Test for accessibility compliance (WCAG 2.1/2.2 AA) using tools such as axe, Lighthouse, and screen readers.
- Maintain detailed bug reports, dashboards, and release health metrics to inform quality practices.
- Collaborate across product, platform, content, and accessibility teams to embed quality at every level of the system lifecycle.
Required Qualifications:
- 7 years of experience in QA engineering, SDET, or software testing roles within large-scale front-end platforms or design systems.
- Proficiency with test frameworks and tools like Jest, React Testing Library, Cypress, Playwright, Selenium.
Preferred Qualifications:
- Strong experience testing component libraries and UI frameworks (e.g., React, Web Components).
- Experience building & supporting various automated testing approaches: unit testing, visual/snapshot testing, accessibility testing, performance testing & cross-platform testing.
- Has led past projects from beginning to end.
- Familiarity with design systems and Storybook workflows; able to test components in isolation and in context.
- Experience building automated testing pipelines in CI/CD environments.
- Solid understanding of web accessibility standards (WCAG 2.1/2.2) and how to test for compliance.
- Detail-oriented with strong debugging skills and a mindset for preventing regressions.
- Strong communication and writing skills
- Bonus: Experience in react mobile testing, visual diff tools (Percy, Chromatic), and accessibility testing at scale.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Referenced Salary Location
Waterloo, OntarioWorking Arrangement
Salary range is expected to be between
$94,220.00 CAD - $174,980.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
