Retail Simplification Manager

Description
Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to the Oshawa Elevation Centre three times per week, at minimum.
Reporting to the Retail Simplification & Innovation Manager, the Retail Simplification Manager finds opportunities within the organization to streamline processes, remove complexities, and improve overall efficiency.
The Retail Simplification Manager is expected to engage with key stakeholders, analyze current processes to pinpoint areas where complexity can be reduced, utilize data and performance metrics to identify bottlenecks, redundancies, and inefficiencies and develop and implement simplification strategies and action plans.
You might be a good fit for this role if you're curious about the business and eager to find solutions to opportunities. The ideal candidate for this role embodies the GM behaviours and is motivated by the desire to continue to drive process improvements internally and within our Dealer Network. The ability to collaborate as well as manage multiple ambiguous and fast-paced priorities is key. Previous project management experience is an asset.
Key Responsibilities

• Engage with different teams within the organization (Regions, Dealers, Brand Team, AfterSales Team, Finance, etc.) to find potential simplification opportunities
• Observe current processes within the organization and find simplifications opportunities based on your own observations
• Create briefing document confirming objectives & alignments of the simplification project with the key stakeholders involved
• Collaborate with cross-functional teams to gather requirements and translate them into improved solutions.
• Document current and future state processes and create standardized procedures
• Act as a project manager, overseeing projects from initiation to completion, ensuring quality and timely delivery.
• Adjust and refine processes based on feedback and performance data.
• Present the outcome of simplification projects throughout different channels of communications

Required Skills and Experience

• Curiosity: to find news opportunities within the organization
• Critical Thinking & Problem-Solving: to dissect complex problems, identify root causes, and devise creative and effective solutions.
• Active Listening: Engaging with stakeholders to understand their perspectives, challenges, and ideas for simplification.
• Data Analysis: Expertise in gathering, interpreting, and applying data to pinpoint inefficiencies, measure performance, and support decision-making.
• Research & Information Synthesis: Ability to gather relevant information from various sources and distill it into actionable insights.
• Communication: Communicating findings in a straightforward, understandable manner to various audiences
• Comfort working with ambiguity - able to bring clarity and focus to ambiguous situations.
• Strong time management skills - can prioritize and work independently under tight deadlines.
• Must be results-driven, highly organized, and self-motivated; taking initiative and following- through

Education & Training

• Post Secondary Education required
• Previous field sales experience considered an asset
• Previous experience within VSSM considered an asset
• Bilingual (English/French) considered an asset
• Advanced excel, powerpoint skills required

Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
• Healthcare, dental and vision benefits including health care spending account and wellness incentive.
• Life insurance plans to cover you and your family.
• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
• GM Vehicle Purchase Plan for you, your family, and friends.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
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