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CAPS Payroll

Senior Product Manager

Posted 10 Days Ago
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In-Office
Burnaby, BC, CAN
Senior level
In-Office
Burnaby, BC, CAN
Senior level
Define and drive product strategy and roadmap for enterprise SaaS solutions. Conduct user research and stakeholder interviews, translate needs into requirements, prioritize and manage agile backlog, lead cross-functional integrations, collaborate with UX and engineering, support UAT and go-to-market activities.
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About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview 

The Sr. Product Manager is responsible for building high-quality and timely solutions to solve complex business problems. As a Sr. Product Manager, you will build easy-to-use and scalable product solutions to support business growth for customers and internal stakeholders alike. 

We are looking for a dedicated, ambitious and self-driven Sr. Product Manager. In this role, you will work closely with our customers and internal stakeholders to provide elegant solutions that solve real business problems and delight users. You will gain a deep understanding of our platform, our payroll systems and our processes which you will use to assist in defining the overall vision, roadmap and strategy of the product.

Core Responsibilities
  • Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics
  • Build and maintain a high-value, feature-rich product roadmap
  • Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)
  • Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements
  • Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
  • Identify and diagnose issues, document assumptions and design solutions
  • Lead large-scale, cross-functional product initiatives including related system integrations
  • Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
  • Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts
  • Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience
  • Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
  • Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches

Key Qualifications
  • Bachelor’s degree in a relevant field required
  • 4+ years’ senior product management experience building enterprise SaaS products
  • Experience with file and other asset management platforms strongly preferred
  • Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
  • Ability to translate technical or analytics concepts for a business audience
  • Experience navigating and working with complex platform integrations
  • Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)
  • Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
  • Detail-oriented with excellent problem solving and decision-making skills

Preferred Qualifications
  • Working knowledge of payroll, HR, accounting and entertainment industry highly preferred

Special Work Conditions
  • Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Benefits 

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies.  A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $180,000.00 - $200,000.00 per year.

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