Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Salesforce Administrator who can translate functional requirements into technical requirements, and communicate with the internal technical teams and other stakeholders utilizing the Salesforce platform
What you'll do:
The Salesforce Administrator is responsible for managing the ongoing development of Geotab’s Salesforce platform, to enable effective and efficient execution of sales and support best practices through the delivery of user support, case management, data management, configuration, and development.
How you'll make an impact
-
Serve as primary system administrator for the Salesforce.com environment with internal users.
-
Provide first-level support, including issue identification and resolution/escalation.
-
Handle all basic administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks.
-
Create and maintain business processes in Salesforce using components such as: process builders, flows, workflow rules, and approval processes.
-
Maintain the Salesforce platform and associated CRM system(s) to ensure data quality and security.
-
Implement enhanced functionality as new needs and use cases arise.
-
Coordinate the evaluation, scope, and completion of new development requests.
-
Maintain databases for integrity and accuracy of data, including cleansing and duplicate record management.
-
Develop and test new functionality and customization or enhancements.
-
Evaluate new releases of Salesforce to determine functionality requirements, and provide detailed information on how changes will apply to all affected departments/users.
-
Participate in a 24x7 on-call rotating schedule (if applicable)
What you'll bring to the role
-
1-3 years of experience in Salesforce Administration.
-
Professional certification in Salesforce (e.g. ADM 201 certification) is highly preferred.
-
Proven ability to design and implement new processes and facilitate user adoption.
-
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
-
Strong data management abilities.
-
Experience working in a SCRUM or Agile environment is highly valued.
-
Basic understanding of project management principles.
-
Ability to interpret business requirements and to estimate workload.
-
Experience in implementation and documentation preferred.
-
High accuracy and meticulous attention to detail.
-
Ability to work well under pressure and respond to fast changing priorities and deadlines.
-
Highly organized and able to manage multiple tasks and projects simultaneously.
-
Strong analytical skills with the ability to problem solve.
-
Strong team player with the ability to engage with all levels of the organization.
-
Technical competence using software programs, including but not limited to, Google Suite for business (Sheets, Docs, Slides).
-
Entrepreneurial mindset and comfortable in a flat organization.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
