Salesforce Administrator

Named #4 startup in Canada for 2024, Hiive is a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies🚀. Thanks to our industry-leading technology and best-in-class capital markets team, we are home to the fastest-growing marketplace for the stock of “unicorns” on the planet. As a profitable and rapidly growing business backed by US venture capital investors, we are seeking to scale our high-performing team.

As a Salesforce Administrator at Hiive, you will own the platform—optimizing workflows, managing integrations, and ensuring data integrity to support our fast-growing business. You’ll work closely with various teams to build scalable solutions, automate processes, and drive efficiency. If you're a problem-solver who loves making systems work smarter, we’d love to have you on board! As a note: we are open to hiring a Senior Salesforce Administrator for this role.

In this role, your responsibilities would include:

• Administering and maintaining Salesforce Sales Cloud, including user management, security settings, and system configurations to ensure stability and data security.

• Designing and implementing scalable solutions using custom and standard Salesforce objects, flows, triggers, validation rules, and page layouts.

• Managing data integrity through duplicate management, data cleanup, validation rules, and bulk operations using SOQL and Data Loader.

• Leading testing, verification, and validation of both custom-built and third-party Salesforce applications.

• Conducting reviews and manage system upgrades, enhancements, and ongoing technical support.

• Performing system debugging, testing, and deployment of new or customized application modules while ensuring continued maintenance and improvement.

• Overseeing all administrative functions, including profile management, field creation, report generation, dashboard support, and Salesforce release evaluations.

• Providing training and support for internal Salesforce users, ensuring adoption and effective system utilization.

• Translating business requirements into elegant Salesforce solutions, leveraging tools like Flows, custom Apex, Aura and Lightning Web Components.

• Collaborating with internal teams and external vendors to troubleshoot and resolve technical issues.

• Managing and enhancing integrations between Salesforce and internal/external systems using APIs and third-party connectors.

• Potential to lead and manage a remote team of up to five CRM professionals.

Required Skills:

• 2+ years in Salesforce administration or development.

• Bachelor’s degree or college diploma in a relevant field (e.g., Business, Economics, Engineering, Computer Science, IT) with a strong academic record.

• Salesforce Administrator or Salesforce Advanced Administrator Certification.

• Advanced skills with advanced Salesforce tools including Flow, assignment rules, Visualforce, and Apex.

• Ability to manage development and deployment from Sandbox to Production environments.

• Strong technical aptitude and ability to quickly learn and adapt to new software applications, systems, and processes.

• Interest in venture capital, startups, and private equity, with an understanding of the unique challenges faced by high-growth companies.

• Highly organized, detail-oriented, and efficient, with a strong ability to manage and process large datasets, including data import/exports and migrations.

Compensation, Benefits & Perks: 

• Highly competitive salary commensurate with experience and contribution.

• Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan.

• Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account.

• A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity.

• Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.

• An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Womens’ Network events.

• Significant opportunities for growth into team leadership and management roles.

• Entrepreneurial culture and a small and dynamic team.

• Sponsorship, immigration, and relocation for exceptional candidates.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.