Gartner Logo

Gartner

Client Success Manager - EMEA Referral Campaign

Reposted Yesterday
Be an Early Applicant
In-Office
Surrey, BC, CAN
Mid level
In-Office
Surrey, BC, CAN
Mid level
The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.
The summary above was generated by AI

What makes Gartner a great place to work?

We're recognized worldwide as a great place to work year after year.

We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you’ll make deep connections with colleagues, clients and the communities in which we live and work.

You'll have the autonomy to get your work done with the flexibility you need to achieve your best.

About the role:

The Client Success team focuses on customer service and client retention versus business growth and development.

Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.

What you will do:

  • Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies

  • Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment

  • Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

What you will need:

  • Must be fluent in English

  • Currently hiring for the following languages: English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish

  • 4+ years relevant professional experience

  • Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills

  • Bachelor’s degree preferred

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:108151

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Similar Jobs

An Hour Ago
Hybrid
Burnaby, BC, CAN
Mid level
Mid level
Gaming • Information Technology • Mobile • Software • Esports
The Gameplay Systems Software Engineer will design and implement C++ runtime systems for crowd and NPC simulation, collaborating with different teams to optimize and profile systems for real-time performance.
Top Skills: C++Smart ObjectsStatetreeUe5 MassentityUnreal Engine 4Unreal Engine 5Zonegraph
An Hour Ago
Easy Apply
Remote or Hybrid
Canada
Easy Apply
Senior level
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Senior Mobile Engineer will lead mobile app projects, collaborate with teams, and enhance the Babylist Health experience. Responsibilities include building features, improving performance, and ensuring code quality.
Top Skills: Auto LayoutAWSJetpack ComposeJetpack LibrariesMySQLRedisRuby On RailsSidekiqSwiftuiUikit
19 Hours Ago
Easy Apply
Remote or Hybrid
Canada
Easy Apply
Senior level
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Corporate Finance Manager will oversee FP&A processes, build financial models, analyze performance, prepare executive materials, and leverage AI to enhance workflows and reporting.
Top Skills: Ai ToolsExcelGoogle SheetsGoogle SlidesNetsuite Planning & BudgetingOracle HyperionPowerPoint

What you need to know about the Vancouver Tech Scene

Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account