Teams at The Health Employers Association of BC

Supports and improves on-premises and hybrid infrastructure, including servers, VMware virtualization, Microsoft services, storage, backups, disaster recovery, identity, networking, monitoring, patching, and lifecycle planning. Performs complex troubleshooting, infrastructure maintenance, upgrades, vulnerability remediation, recovery testing, and project support while providing technical guidance to non-technical stakeholders.

Provides operational support for on-premises, VMware, Windows, Linux, Microsoft 365, and Microsoft Azure infrastructure. Responsibilities include server administration, hybrid identity, Azure governance, networking, backup and recovery, monitoring, patching, troubleshooting, security remediation, cloud migration, and infrastructure modernization. The role collaborates with internal IT teams and external vendors to implement infrastructure changes and improve service reliability.

Conducts economic, policy, quantitative, and qualitative research supporting physician contract negotiations and medical services policy. Collects, cleans, structures, and analyzes large datasets; develops statistical and economic analyses, costings, literature reviews, environmental scans, policy options, reports, presentations, and data visualizations. Builds relationships with health authorities, the Ministry of Health, and other partners while providing evidence-based advice and supporting policy discussions and decision-making.