Teams at Fintel Connect

Leads a pod of Account Coordinators and Account Managers while managing a significant client relationship. Responsibilities include team coaching, performance management, hiring, onboarding, account strategy, renewals, churn prevention, expansion opportunities, escalations, client reporting, and troubleshooting tracking or integration issues. The role also partners cross-functionally with sales, marketing, product, and engineering to improve client outcomes and operational processes.

Plan and manage paid acquisition and B2B demand-generation campaigns, including ABM initiatives, audience targeting, channel optimization, creative testing, lifecycle journeys, and conversion improvements. Track lead quality and pipeline contribution, turn campaign data into recommendations, coordinate with Sales, Content, Design, and Marketing Operations, and establish repeatable testing and measurement processes to increase qualified pipeline.

Manage and optimize affiliate programs for fintech clients by recruiting and activating partners, building affiliate relationships, tracking traffic and conversions, analyzing ROI, coordinating campaigns, managing assets, monitoring compliance, and responding to client and affiliate inquiries. The role also supports reporting, system and commission accuracy checks, client troubleshooting, training, and development of program strategies.