Jobs at Fintel Connect

Plan and manage paid acquisition and B2B demand-generation campaigns, including ABM initiatives, audience targeting, channel optimization, creative testing, lifecycle journeys, and conversion improvements. Track lead quality and pipeline contribution, turn campaign data into recommendations, coordinate with Sales, Content, Design, and Marketing Operations, and establish repeatable testing and measurement processes to increase qualified pipeline.

Leads AWS cloud security, infrastructure automation, platform reliability, and DevSecOps practices. Responsibilities include securing cloud infrastructure and CI/CD pipelines, remediating vulnerabilities, managing governance and compliance controls, implementing Terraform or CloudFormation, monitoring and incident response, disaster recovery, observability, and MongoDB administration. The role collaborates with engineering, IT, security, and product teams to build resilient, scalable, and secure platforms.

Owns company-wide operating cadence, work management systems, process adoption, SOPs, reporting, operational controls, and cross-functional initiatives. Manages onboarding, learning infrastructure, enablement, and leadership development programs. Identifies automation and AI opportunities, implements scalable processes, measures outcomes, and provides recommendation-led proposals to senior leadership.

Lead Fintel Connect’s product team, including hiring, coaching, performance management, standards, capacity allocation, and delivery practices. Own initiative intake, analysis, roadmap governance, prioritization, and delivery accountability under the Product Roadmap Committee. Partner with engineering, QA, marketing, and client services on releases, adoption, technical debt, security, compliance, and product strategy. Represent product direction and timelines to leadership, clients, and prospects.

Leads Client Services and Account Managers, owns strategic client relationships, drives retention and expansion, manages escalations, develops team performance, and maintains consistent reporting and operational standards. The role requires coaching managers, setting goals, overseeing hiring and onboarding, monitoring client health, interpreting performance data, and collaborating with sales, marketing, product, and engineering.