Jobs at EviSmart

Support dentists throughout digital case submissions by proactively following up, reviewing case quality and design architecture, troubleshooting issues, and advising on improved outcomes. Grow case volume from existing accounts, identify potential customer advocates and key opinion leaders, and relay customer feedback to marketing, engineering, and product teams. The role requires digital case design expertise but does not involve producing cases.

Own onboarding for complex, multi-module B2B SaaS customers from sales scoping through go-live. Map EviSmart to customer LMS platforms and workflows, support tailored demos, lead onboarding calls, coordinate Sales, Product, and Customer Success, maintain HubSpot status records, and deliver timely, accurate implementations. Success is measured through customer retention, reduced onboarding cycle time, on-time go-live, scope accuracy, and process improvements.

Lead and coordinate four product pillars, unblock and mentor Product Managers (Revenue Engineers), own roadmap and product ops, align engineering and AI squads, and translate customer problems into prioritized shipping work.

Lead strategy and roadmap for EviSmart's AI products for dental labs. Define product scope, metrics, and commercial case; run continuous user research; instrument features for analytics; coordinate with design and ML teams; own decisions, acceptance criteria, and outcomes to drive adoption and revenue.

Lead the end-to-end technical design of the Customer Experience Platform, overseeing engineers, and ensuring high uptime and scalability while integrating AI components.

The Lead Front End Engineer will own the architecture of a new dashboard platform, define standards, integrate with backend systems, mentor engineers, and drive technical decisions from day one.

Establish a single source of truth for customer data by reconciling backend and CRM records, building a two-way HubSpot-backend integration, owning reporting metrics, running onboarding data-mapping sessions with labs, and delivering engineering briefs to remove mapping friction.

Lead the adoption of AI tools across business functions at EviSmart by mapping workflows, developing training resources, and driving usage within teams.

Lead the content and product marketing efforts at EviSmart, focusing on customer narratives, case studies, and sales enablement materials for a fast-growing SaaS product.

Own the full sales cycle for an AI workflow automation platform selling to dental labs: diagnose operational bottlenecks, build ROI-driven proposals, close deals, drive pipeline velocity, expand accounts, and achieve $15K+ monthly MRR.