Jobs at Clio

Lead the International design team at Clio, shaping product experiences for legal professionals across global markets, while managing and mentoring a team of designers.

The Senior Workflow Consultant optimizes workflows for legal professionals using AI, improves customer experiences, and collaborates on strategic solutions, while providing hands-on legal support.

The Systems Engineer will design, build, and maintain AWS infrastructure, enhance CI/CD pipelines, and mentor team members while focusing on cloud optimization and automation.

Lead end-to-end product design for Clio Accounting: define experience strategy, translate complex accounting logic into intuitive UIs, prototype and research, and collaborate with Product and Engineering to drive adoption, accessibility, and polished workflows from discovery through launch.

Senior software developer responsible for building and maintaining large-scale web applications with Ruby on Rails, working in agile cross-functional teams, performing code reviews, mentoring engineers, collaborating across regions, and applying AI to improve engineering practices. Hybrid role requiring regular in-office presence in Burnaby.

Lead and grow an engineering team for a large-scale SaaS product, providing hands-on technical leadership, code reviews, and architecture guidance. Collaborate with Product and Design to set roadmaps, contribute to implementation, hire and coach engineers, and support career development and team performance. Foster a feedback culture and adapt processes and technology, especially around AI.

Lead end-to-end experience design for AI Search and foundational AI patterns across Clio. Drive discovery, prototyping, validation, and execution; define interaction models and guardrails; create scalable, accessible design systems; mentor designers; partner with Product and Engineering to set vision, measure outcomes, and ship cohesive cross-team solutions.

The Sales Development Representative will drive interest in Clio's products by consulting prospective clients and creating qualified sales opportunities, focusing on relationship building and developing sales skills.

As a Senior Business Intelligence Analyst, you will utilize data solutions to empower stakeholders, optimize reporting, and drive business growth through effective data visualization and communication.

Provide commercial legal support for sales across SMB, Enterprise, and Public Sector: draft, negotiate, and close agreements; advise on public sector procurement, partnerships, IP, privacy, and legal ops; improve processes and integrate AI/legal tech into the legal function.

The Business Development Representative will engage in outbound prospecting, cold-calling, and building relationships to increase Clio's customer base and generate sales opportunities for Account Executives.

The Manager, IT Systems will lead integration and automation engineers, managing the technical roadmap, fostering collaboration, and enhancing operational efficiency through automation.

The Director of Product Design leads innovation for Clio's legal AI solutions, managing design strategies, team development and user experience across various products.

The Staff Product Designer will lead the evolution of Clio's design system, focusing on creating scalable, cohesive experiences for AI-powered interactions while mentoring other designers.

Lead customer onboarding and data migration efforts, run training and strategy sessions, manage multiple client cases, own account health to drive adoption and prevent churn, mentor junior teammates, contribute to documentation, and partner with Sales and technical teams to customize onboarding journeys and improve processes.

Own end-to-end design of the first 120 days onboarding and activation journey across Clio products. Design in-product guidance, activation flows, and internal tooling for onboarding and migration teams. Use cohort and funnel metrics to define activation milestones, measure impact, and iterate. Collaborate with Product and Engineering, support other product teams, and mentor designers while applying research rigor and AI-enhanced design methods.

The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.

Lead design, build, and operation of scalable AI-enabled backend services and data pipelines that extract and resolve information from semi-structured legal documents. Develop LLM-powered workflows, improve citation recognition and resolution, ensure observability and security, collaborate with cross-functional partners, and mentor engineers while owning production lifecycle and reliability.

The role involves leading Clio's global customer support, managing AI support technologies, developing teams, enhancing customer experience, and aligning support strategies with business growth.

The Senior Developer, Enterprise AI will lead the design and implementation of AI-enabled workflows, collaborating with cross-functional teams to develop secure and scalable solutions while mentoring junior developers.