Jobs at Brex

Provides technical support to developers using Brex APIs, troubleshoots integration issues, manages escalations, and partners with engineering, product, and design teams. The role also creates self-service documentation, owns customer communications, and serves as an ERP integrations expert across platforms such as NetSuite, QuickBooks, Xero, and other financial systems.

Lead sourcing strategies for technical roles across engineering, data, product, and AI. Identify and engage passive candidates, conduct talent mapping and market research, build diverse talent pipelines, partner with recruiters and technical leaders, analyze sourcing metrics, and improve recruiting processes and tools.

Build and maintain frontend products and tools across the Brex stack. Collaborate with engineers, sales, support, product, design, and operations to understand customer needs, design experiments, improve user experiences, and own features end to end. Responsibilities include addressing user experience, data models, scalability, operability, metrics, and feature quality while contributing to technical vision and cross-functional projects.

Provides timely, empathetic customer support through email, phone, and chat. Resolves complex product issues, communicates technical information clearly, triages requests, identifies trends, and shares customer feedback with internal teams. The role also contributes to team learning, documentation, and performance goals while working flexible support hours in a fully remote Vancouver-based position with in-person training.

Develop and deploy customer-facing financial products end-to-end. Collaborate with engineers, Sales, and Support to understand customer needs, design banking experiences, and build scalable, operable solutions. Own user experience, data models, metrics, testing, and ongoing improvements while maintaining high engineering standards.

Develop and launch customer-facing financial software, building scalable backend systems and end-to-end features. Responsibilities include collaborating across engineering and user-facing teams, designing banking experience improvements, owning data models, scalability, operability, and metrics, and maintaining high-quality standards.

Prospects and identifies growing companies for Brex, educates leads on corporate card and spend management solutions, uncovers business needs, maintains CRM activity records, meets outreach KPIs, schedules appointments, and shares prospect insights. Partners with Account Executives and Marketing Operations to build pipeline, optimize prospecting approaches, and improve internal processes.

Lead a 7–10-person full-stack engineering team building Brex’s Accounts Payable software. Define technical and product direction, establish team priorities, ship reliable customer-facing features, and partner with Product and Design. Hire, onboard, coach, and develop engineers while fostering a people-centered culture. Translate customer feedback into engineering priorities and promote AI-forward development. The role requires strong technical leadership, product judgment, customer empathy, and cross-functional communication.

Own and optimize Brex’s B2B marketing operations and go-to-market systems. The role manages Salesforce, Marketo, LeanData, and related platforms; designs lead routing, scoring, enrichment, attribution, and cross-functional workflows; and uses automation, AI, and agentic tools to improve funnel velocity and sales productivity. Responsibilities include data governance, reporting, partner and ABM operations, GTM roadmap development, and collaboration with Sales, SDR, RevOps, and Engineering teams.

Underwrite commercial business credit card customers by assessing repayment ability, reviewing financial statements, resolving escalations, tracking underwriting metrics, and improving processes. The role requires cross-functional collaboration with Risk, Sales, Customer Experience, Engineering, and Product teams, along with expertise in credit risk analysis, accounting standards, underwriting tools, and customer-focused risk decisions. The analyst will also mentor colleagues and contribute to documentation and team development.

Manage fraud operations workflows involving transaction fraud, first-party fraud, and account takeovers. Review high-risk transactions, investigate accounts, make risk-based decisions, handle escalations and incidents, identify root causes, and reduce fraud losses. Own operational improvement projects, use data and AI tools to enhance workflows, and collaborate with Policy, Data Science, Engineering, and cross-functional partners to scale fraud management.

Lead and mentor the engineering team for Brex's GTM systems. Drive technical roadmap, build growth surfaces, and integrate AI solutions while collaborating with cross-functional teams to optimize sales and marketing effectiveness.

Lead and develop a team of SDR Managers to meet pipeline targets, build scalable hiring/onboarding/ramp frameworks, align cross-functionally on lead flow and SLAs, establish KPIs and reporting, coach managers on people leadership, and manage forecasting and capacity planning.

As a Senior Full-Stack Software Engineer, you will build scalable infrastructures, tackle full-stack challenges, and collaborate with teams to enhance product experiences while maintaining high engineering standards.

Lead a multi-team product area, set multi-quarter strategy, prioritize high-leverage opportunities, develop and manage PMs, partner cross-functionally, and incorporate AI/ML to drive measurable company-level outcomes.

As Manager of Sales Development, you'll lead and mentor an SDR team, focusing on pipeline generation, coaching, and reporting to improve performance and align with sales and marketing.

Lead development of AI-powered GTM tooling and infrastructure to drive pipeline, conversion, activation, retention, and revenue. Own metrics, run experimentation, partner with Sales/Marketing/Engineering/RevOps, and deliver scalable systems and revenue-compounding platforms.

Lead multi-quarter product vision and strategy for critical domains, drive cross-functional initiatives, define success metrics, engage in technical design, influence senior leaders, and mentor PMs to deliver measurable business impact.

Lead end-to-end integrations between customer systems and Brex (NetSuite, Sage Intacct, QuickBooks, Xero). Translate business requirements into product configuration, manage projects from kickoff to go‑live, run technical meetings, create enablement materials, and relay customer feedback to Product and Engineering.

Lead Growth Product strategy and execution to drive customer acquisition, onboarding, and GTM efficiency. Manage a team of product managers, define measurable goals, collaborate with Engineering, Design, Marketing, Sales and Data, and build scalable systems (account scoring, TAM data, outbound automation, ML models) to improve pipeline conversion, CAC payback, and activation outcomes.