Brex
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As a Travel Success Specialist I, you will support customers in achieving their business goals with Brex Travel, collaborating with various internal teams to enhance the customer experience. Responsibilities include managing travel programs, providing policy consultation, resolving support tickets, and acting as a customer advocate to ensure satisfaction.
As a Software Engineer in Data Storage at Brex, you'll work on building and maintaining the infrastructure platform to support various teams, focusing on database management and performance optimization. You'll mentor users on database practices, assist with tactical solutions for challenges, and ensure service reliability while operating core systems. You will also collaborate with product engineering teams to meet their data requirements.
The Senior Software Engineer, Risk will build data-driven systems to manage risk at scale, ensuring high-quality data for decision-making. Responsibilities include developing low-latency decision systems for risk assessment during onboarding and payments, and collaborating to integrate models into production, while maintaining compliance and data integrity.
The Spend Conversion Manager at Brex will analyze vendor files, develop migration plans, and guide customers through the vendor migration process to ensure a smooth transition from ACH/invoice to card. This role includes collaborating with various teams and negotiating terms with vendors.
As an Outbound Sales Development Representative at Brex, you will prospect and identify new customers, partnering with Account Executives to showcase the value of Brex's financial services. You'll need to engage growing companies, maintain CRM records, and achieve daily performance targets through multiple communication channels.
As a Support Specialist I at Brex, you'll resolve customer inquiries through email, phone, and chat while maintaining high standards of customer experience. You will communicate with empathy, identify trends in customer issues, document bugs for Engineering, and contribute to team success.