Teams at BCAA

Own the Evolve E-Bike and E-Scooter Share product roadmap, translating customer insights, business needs, operational data, and industry trends into product requirements and improvements. Develop business cases, evaluate technology providers, manage platform configurations, collaborate with vendors and cross-functional teams, and oversee delivery of roadmap initiatives while monitoring platform performance and customer experience.

Build and maintain customer relationships by recommending, issuing, renewing, and servicing insurance products. Assess customer needs and risks, process payments and policy changes, collaborate with support and underwriting teams, achieve sales and productivity goals, maintain licensing requirements, and deliver strong member experiences.

Ensure the quality, reliability, and performance of marketplace web and mobile applications, APIs, integrations, and cloud services. Design and maintain automated test frameworks, execute functional, regression, integration, API, end-to-end, performance, accessibility, and security testing, and perform manual testing when needed. Collaborate with developers, product teams, operations, and vendors throughout the software development lifecycle. Investigate defects, validate fixes, support releases, and improve testing standards and delivery efficiency.