Underwriting Assistant Bilingual / Surety

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Underwriting Assistant, Contract Surety

Role Summary:

We are looking for an Underwriting Assistant to join our growing Contract Surety team!

What you'll do here: 

• Perform data entry into underwriting and billing systems according to our quality standards
• Collect relevant information required for invoice processing according to established processes 
• Generate reports and reference information as directed by the underwriters

• Calculate premiums on new additional premiums, return premiums and new business
• Responsible for all word processing functions associated with contract bonds including preparing bonds, renewals, riders, legal documents and correspondence
• Build and maintain good relationships with insurance brokers

• Correspond with end users of surety bonds concerning the status of contracts and projects

• Review incoming bonds issued by brokers for compliance, accuracy and completeness
• Participate in the issuance of surety bonds and premium adjustments for completed contracts 

What you bring to the table:

• High School Diploma or higher with up to two years of experience
• Bilingualism (French and English) – Required to interact regularly with colleagues across the country.
• Proven experience onboarding, training, coaching, and/or mentoring team members 

• Strong analytical, critical thinking, problem-solving skills
• Concern for quality of service and customer satisfaction 

• Exemplary communication, interpersonal, organizational and time management skills
• Ability to work in a constantly changing environment 
• Proven teamwork and collaboration skills
• Ability to work under pressure with deadlines
• Demonstrate autonomy and flexibility
• No Canadian work experience required however must be eligible to work in Canada.

*** Offices and schedule: Calgary, Winnipeg, Vancouver (day shift). Ontario office accepted; however, the schedule will be 12:00 p.m. to 8:00 p.m. (to align with Eastern Time hours).

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.