Search the 12 jobs at Intact (intactfc.com)

As a Customer Experience Analyst, you will analyze customer experience data, create reports, monitor trends, and collaborate with the team to develop insights, primarily using PowerBI. Your role includes consolidating data and supporting the monitoring of KPIs to improve customer experience.

The Trade Credit Manager will manage and analyze trade credit insurance claims, overseeing staff and ensuring thorough policy coverage evaluations. Responsibilities include investigating claims, negotiating settlements, and maintaining file quality. The role requires collaboration with underwriters and the ability to effectively communicate in a fast-paced environment.

The role involves conducting thorough investigations into fire claims, determining the cause of incidents, and documenting findings. The engineer will assist in claim resolution, collaborate with experts, and possibly testify in court. A strong understanding of fire propagation and construction methods is essential.

As a Senior Legal Counsel, you will manage insurance defence files, prepare legal documents, conduct mediations, and provide educational seminars. You'll communicate effectively with claims departments and handle various legal applications independently.

As an Automotive Claims Expert, your role will involve opening claims, gathering facts from clients and witnesses, determining coverage, analyzing information to establish liability, and ensuring fair settlements while providing excellent customer service and navigating multiple systems.

As a Senior Human Resource Consultant, you will provide strategic HR guidance to senior leaders, conduct talent management analysis, drive organizational change, facilitate HR initiatives, and manage complex HR-related questions while ensuring alignment with business goals. You will promote engagement and culture and help identify talent strategies for the organization.

The Coordinator will support the Group Insurance Program by planning and organizing business development initiatives, coordinating events, maintaining documentation, and providing administrative support. Responsibilities include managing communication strategies and collaborating with various teams to enhance program visibility and effectiveness.

The Senior IT Technical Advisor - Middleware will participate in planning and implementing network and security solutions, assist developers with middleware services, manage incidents, and support production environments while contributing to the automation of platforms.

The role involves assisting the claims team in addressing equipment failures, characterizing materials, conducting scientific investigations, documenting incidents, collecting relevant samples, and providing expert opinions on damage causes while collaborating across teams.

As an Expert en sinistre for pleasure boats, you will analyze claims to determine eligibility, investigate circumstances surrounding claims, offer fair resolutions, and manage reserves efficiently. A focus on customer service and prioritization in task management is essential. Knowledge in the marine sector and bilingual proficiency in French and English are preferred.

The Senior Consultant in Human Resources is responsible for coaching and advising business groups, managing conflicts, analyzing HR issues, leading national projects, developing training tools, and improving HR processes. The role also involves making salary recommendations and supporting managers with workforce planning.

Looking for a Product Owner with 5-8 years of experience in Commercial Lines Insurance. Responsible for defining MVP, collaborating with the team to define product vision, managing product backlog, and ensuring business objectives are met through data analytics.