THE TEAM
The mission of the Network Support Department is to enable the seamless running of the day-to-day Supply Chain business.
THE OPPORTUNITY
Aritzia is growing and our Network Support team is growing with it. This is a unique opportunity to be part of the team responsible for ensuring the most effective and efficient performance of our Supply Chain Network. As the Associate, Network Support, you will support with the seamless execution of divisional and cross-functional programs and initiatives. With the skills you gain in this role, the opportunities are endless — from a rewarding career in Network Support to continued growth and development with Aritzia.
THE ROLE
As the Associate, Network Support, you will:
Support with Order & Return Fulfillment operations within our Distribution Network
Help maximize the end-to-end customer experience from the time an order is placed to the time the package arrives at the customer’s designated address
Coordinate the resolution of escalated Customer Service Opportunities, ensuring the right controls and the appropriate escalation communication is in place
THE QUALIFICATIONS
The Associate, Network Support has:
Proven skills, education, and/or applicable certifications required to be successful in the role
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners.
A commitment to quality and investing in results that add value to the business
THE COMPENSATION
The typical hiring range for this position is $20 –$40 CAD per hour.
Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
A-OK Commissary and/or Cafe — An Everyday Luxury experience, exclusive to Aritzia. Our in-house bistro and/or cafe (location dependent) is like a private oasis where employees can enjoy a curated, subsidized menu. You also get complimentary coffee. Treat yourself.
The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
Aspirational Workplace — Our distribution centres are specially designed to be places of creativity, productivity and inspiration. They’re also dog friendly. Woof.
Amenities — Additional amenities include shower facilities with elevated complementary conveniences, bike rooms and more.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Aritzia Vancouver, British Columbia, CAN Office
611 Alexander Street, , Vancouver, BC, Canada, V6A 1E1
