The Technical Program Manager will coordinate complex programs across multiple teams, ensuring clarity and alignment for major initiatives and communications. You'll pioneer program management at Jane, driving measurable outcomes and smoother executions in a cross-functional environment.
Join Our Mission: Help the Helpers with Jane
Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote, giving you the freedom to work from any corner of Canada.
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.
But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
Your Role in Our Journey
At Jane, we’re hiring our first-ever Technical Program Manager—a pivotal hire that could shape how we scale cross-functional programs across our platform. This is a unique opportunity to pioneer a new function at Jane, one that sits at the intersection of development, product, marketing, and leadership.
We’re looking for a systems thinker, a strategic translator, and a relentless wrangler-of-chaos. In this role, you won’t be breaking down task lists for developers—that’s the responsibility of our dev managers. Instead, you’ll connect the dots across a complex web of work happening in parallel across many teams. Whether coordinating feature rollouts that span 12+ product teams or ensuring alignment during urgent security programs, your ability to drive clarity from ambiguity will unlock impact across the company.
This is a foundational hire. We're investing in someone who can establish and champion the program management discipline at Jane. You’ll bring the connective tissue that helps complex, cross-functional work happen more effectively. If you've ever said, “There has to be a better way to make this cross-functional program feel less like herding cats,” you might be exactly who we’re looking for.
The Impact You Could Have
- As Jane’s first TPM, you’ll set the bar for what great program management looks like in our organization. You’ll be responsible for:
- Translating complex, multi-team programs into a cohesive, consumable narrative for senior leadership (JLT), support, marketing, and beyond.
- Ensuring nothing falls through the cracks in programs that involve 10–20 teams—whether that’s for major feature launches like the Behavioural Health Big Five or company-wide security initiatives.
- Acting as a connective layer between functional areas—dev, product, support, marketing—so that the right people are aligned at the right time.
- Proactively spotting risks and dependencies across program timelines and working with dev managers and other leads to unblock progress.
- Helping us tell the story: What are we building? Why? How’s it going? You’ll drive this clarity through dashboards, documentation, and storytelling that makes sense to any stakeholder.
- Potentially supporting non-engineering teams (like marketing) with coordination of their side of programs.
- Building credibility for the TPM role by delivering measurable outcomes and enabling smoother execution at scale.
In short: you’ll make everyone better.
The Experience We Feel We Need
- Track record of success in complex, cross-functional environments—ideally at high-scale product companies with strong code ownership models (e.g., Spotify, Meta, AWS, Salesforce).
- 7+ years of experience in program management, with previous roles in development or product management considered a strong asset.
- Deep experience coordinating programs that span multiple engineering teams and/or functions (e.g., product, support, marketing).
- Outstanding communication skills—able to shift effortlessly from developer standups to exec updates, adapting your style and message along the way.
- Fluency with program management tools like JIRA.
- Entrepreneurial spirit and a high ownership mindset—you’re excited by ambiguity and thrive in unstructured environments.
- You love the craft of program management. You’re not using this role as a stepping stone to people leadership—you want to be in the weeds, making things happen.
Compensation & Benefits
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $154,400 to $241,300. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $183,400. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
Top Skills
JIRA
Jane App North Vancouver, British Columbia, CAN Office
138 E 13th St, 500, North Vancouver, British Columbia, Canada, V7L 0E5
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