Staff Product Manager, Data Ecosystem

Posted 11 Hours Ago
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Burnaby, BC
Senior level
Cloud • Legal Tech • Software
The Role
Lead the vision and strategic planning for the Data Ecosystem team, improving customer experiences by unifying data across Clio's product suite. Oversee product lifecycle management and collaborate with stakeholders to enhance the user experience through data-driven decisions and cross-functional teamwork.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

What you’ll work on:

As the Staff Product Manager for the Data Ecosystem team at Clio, you will lead the vision, strategic planning, and roadmap execution of deeply technical solutions that are both built for customers as well as other Clio product teams. Your focus will be to significantly improve Clio’s customers’ experiences by unifying data across Clio's diverse product suite.

Strategic Product Leadership:

  • Develop and execute a product vision, strategy and roadmap for the Data Ecosystem, aligning with Clio's overarching business objectives and customer needs.

  • Balance the needs of two customer groups– Clio users and other Clio product teams. 

  • Work cross-functionally with other product managers, engineers, designers, go-to-market partners, and stakeholders to deliver high-quality user experiences backed by innovative data solutions.

  • Analyze and understand the differences in data structures and behaviors across Clio's products, particularly focusing on common object types.

Product Development and Lifecycle Management:

  • Oversee the entire product lifecycle from ideation to launch for both user-facing products and Clio product teams.

  • Partner closely with your engineering and design counterparts to develop best practices and processes to deliver value to users through developing new features and products and maintaining existing features and products.

  • Utilize data analytics and user insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.

Stakeholder Engagement:

  • Collaborate closely with key stakeholders, including customers, other product teams, and go-to-market teams, to gather insights, feedback, and requirements that inform product development and improvements.

  • Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

What you bring:

  • Over 6 years of experience in product management or engineering management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.

  • Strong technical background with the ability to understand and work with diverse data structures and database systems.

  • Familiarity with data engineering practices such as ETL, data modeling, and more.. 

  • Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.

  • Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.

  • Excellent communication skills with the ability to influence others and drive product initiatives forward.

Bonus points if you have:

  • Prior experience in the legal tech industry or a strong understanding of the legal services market, including familiarity with legal practice management software and the needs of legal professionals.

  • Experience working with multi-product ecosystems and unifying data across different applications.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $152,100 to $190,100 to $228,100 CAD..

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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