Are you a people person with love for skiing and snowboarding? We are looking to hire a Sports School Training Supervisor for the upcoming Winter season. Do you have your Level 4 certification and experience with scheduling lessons, conflict resolution and high safety standards? We would love to hear from you! One of the best features of our Resort is the incredible teaching terrain, offering ideal progression from beginner to intermediate levels to ensure success. If this sounds like the perfect work environment, fill out an application today to work, live and play where you belong.
Compensation Information: $32.35 per hour (plus additional depending on qualifications and experience)
Physical Requirement: Medium; work activities involve handling loads up to 20kg; both in an indoor and outdoor setting.
This job position requires physical presence at the designated location.
The perks and benefits you’ll get to enjoy:
- Winter/Summer Season Lift, Trail and Golf passes (varies by position)
- Access to our Employee and Family Assistance Program
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.
Skills you bring with you:
- Certification: Must hold a current Level 4 professional teaching certification alongside an active Course Conductor designation in good standing with a recognized national Snowsports organization (e.g., CSIA, CASI, or Sports School approved national equivalency).
- Experience: Several seasons of demonstrated experience operating in a supervisory, coaching, or training capacity within a professional snow sport school.
- Technical Proficiency: Highly computer literate with practical experience navigating Microsoft Office Suite and employee scheduling or tracking databases.
- Legal & Compliance: Legally authorized to work in Canada for the 26/27 season contract. Must successfully pass an RCMP Vulnerable Sector Check (VSC) as a bona fide occupational requirement for overseeing educational frameworks involving minors and staff development.
- Communication: Exceptional written and verbal English communication skills with highly polished interpersonal, leadership, and motivational competencies.
Primary Responsibilities:
- Design, coordinate, and execute the Sports School's internal training calendar, technical clinics, and pedagogy sessions to elevate overall staff teaching standards.
- Conduct specialized instructor training programs focused on national certification exam preparation and continuing education module delivery.
- Plan, organize, and manage logistical setup for designated technical camps, specialized training blocks, and season-long educational programs.
- Provide daily technical mentorship and clear educational pathways to support instructors in reaching their professional development milestones.
- Perform on-the-job performance management by conducting live, on-snow lesson audits to deliver structured technical, safety, and customer service feedback.
- Work in coordination with the supervisory team to identify pedagogical deficiencies and implement supportive coaching structures for instructional staff.
- Monitor staff compliance with official resort Skill Level Selectors, ensuring all lesson progressions meet resort standards for safety, guest matching, and technical progression.
- Deliver high-level ski or snowboard instruction across the full spectrum of resort offerings, including advanced group clinics, elite private requests, and specialized multi-day programs.
- Ensure guest satisfaction by modeling resort service goals and executing professional service-recovery tactics to resolve escalated guest feedback or program concerns.
- Serve as a brand ambassador, demonstrating technical excellence on the mountain to project an athletic, competent, and professional image for the resort.
- Enforce absolute compliance with the Alpine Responsibility Code and resort risk management protocols across all training clinics and guest programs.
- Promptly investigate, document, and report all workplace safety incidents, near-misses, or equipment issues during training sessions via established resort reporting databases.
Why join us?
We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.
Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.
No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.
We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.
We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.
Apply Now (copy & paste the link into a new browser): https://sunpeaks.clearcompany.com/careers/jobs/30240fe8-4829-ba3f-f95b-781b51137182/apply?source=3791523-CS-58771
