Software Developer

Who We’re Looking For

At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.

We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)

What is ScalePad

At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.
Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue. 

But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.

With offices in Vancouver, Toronto, Montreal, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few. 

About The Role

We’re looking for an intermediate-level Software Engineer (3+ years of experience) who takes high ownership of their work, thrives in collaborative environments, and embraces AI-empowered software development.

You’ll be an AI-enabled engineer working on our flagship product, contributing to high-impact initiatives that directly shape the experience of thousands of MSP partners worldwide. This is a hands-on role for someone who is excited about building scalable systems in a .NET + React environment, leveraging AWS cloud infrastructure, and improving engineering velocity through AI tooling.

Responsibilities 

Get ready to go beyond order-taking. Your strategic responsibilities include:

• Design, build, test, and maintain scalable backend services using .NET
  
• Develop and enhance modern, responsive front-end applications using React
  
• Contribute to and maintain cloud-native infrastructure and services in AWS
  
• Take end-to-end ownership of features—from technical design through deployment and post-release optimization
  
• Collaborate closely with Product, Design, and other Engineering team members to deliver customer-driven outcomes
  
• Leverage AI-assisted development tools (e.g., code copilots, AI debugging, automated test generation, etc.) to improve development efficiency and innovation
  
• Contribute to architectural discussions and technical decision-making
  
• Write clean, maintainable, and well-tested code aligned with best practices
  
• Participate in code reviews and provide thoughtful feedback to peers
  
• Proactively identify and address technical debt and system performance improvements
  
• Continuously explore new technologies and patterns, especially in AI-empowered development workflows
  
• Support a culture of accountability, curiosity, and continuous improvement
  
  

Your Strengths and Skills 

We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:

Must-Have

• 3+ years of professional software development experience
  
• Strong experience building backend systems using .NET (C#)
  
• Experience developing front-end applications using React
  
• Hands-on experience working with AWS (e.g., EC2, Lambda, RDS, S3, or similar services)
  
• Experience building and maintaining production-grade SaaS applications
  
• Demonstrated ownership of features or systems in previous roles
  
• Strong understanding of software design principles, testing practices, and version control
  
• Comfortable working in collaborative, cross-functional teams
  
• Experience using AI-powered development tools and an enthusiasm for integrating AI into your workflow
  
• Based in the Lower Mainland and able to work in-office in downtown Vancouver several days per week
  
• Eligible to work in Canada
  

Nice-to-Have

• Experience with microservices or distributed system architectures
  
• Experience with containerization (Docker) and CI/CD pipelines
  
• Familiarity with Infrastructure-as-Code (e.g., Terraform, CloudFormation)
  
• Experience working in a product-led SaaS environment
  
• Experience mentoring junior developers
  

Perks

ScalePad offers our employees a blend of purpose, growth, and genuinely great perks.

• Everyone’s an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
• Structured mentorship with builders. Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
• Invest in your growth every year. Access an annual professional development budget to level up your skills, your career, and your impact.
• Set yourself up with great tools. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs.
• Modern ways of working. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix. Specific work models are outlined in each posting.
• Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment.
• Well-being and time to recharge. Take care of yourself with 100% employer-paid benefits.

Before You Apply

This is a full-time role for those who are eligible to work in Canada or the United States. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted.

Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions.

No recruiters, please.