Senior UX Designer

Join Our Mission: Help the Helpers with Jane

Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.

At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada.

Your Role in Our Journey:

You will have the opportunity to bridge the gap between marketing, product, and user experience. You will be the dedicated expert in optimizing the digital acquisition funnel, improve conversion rates, and create seamless experiences.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

We're a company that is growing rapidly, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, we would love to hear from you.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews

If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

The impact you could have:

• Conduct user research, including interviews, surveys, and usability testing, to understand customer needs, pain points, and behaviours.
• Analyze data from web analytics, A/B testing, and heat maps to identify opportunities for optimization and growth.
• Collaborate with stakeholders to map customer journeys and define touch points that influence decision-making.
• Design intuitive and engaging marketing website experiences, ensuring alignment with Jane’s brand identity and values.
• Develop wireframes, prototypes, and high-fidelity designs for landing pages, website features, and web funnels.
• Partner with developers, marketers, and content creators to implement designs with precision and care.
• Continuously optimize the web funnel to improve conversion rates and reduce friction for prospective customers.
• Monitor the performance of marketing assets and iterate designs based on data-driven insights.
• Collaborate with the Growth and Product teams to ensure seamless transitions between marketing touch points and the product experience.
• Conduct iterative testing cycles, including rapid prototyping and multivariate testing.
• Work closely with Marketing, Product, and Engineering teams to align on goals, strategies, and timelines.
• Act as a UX advocate, ensuring that user-centric design principles are integrated into all marketing initiatives.

The experience we feel we need:

• 5+ years of UX design experience, with a focus on marketing websites, landing pages, or web funnels.
• Proven expertise in user research, usability testing, and data analysis.
• Strong portfolio showcasing user-centred design solutions and measurable business impact.
• Proficiency with design tools such as Figma, Adobe Creative Cloud, research and analytics (Hotjar, Google Analytics), collaboration and handoff (Zeplin, Notion), front-end basics (HTML/CSS, GitHub), and accessibility.
• Expertise with design systems and project management tools (Jira, Monday.com) is also crucial for leading projects and ensuring smooth workflows.
• Experience working in SaaS, especially within the health & wellness or B2B space.
• Deep understanding of web accessibility, responsive design, and performance optimization.
• Strong communication skills, with the ability to articulate design decisions and collaborate across teams.
• Adaptability, empathy, and storytelling skills to effectively communicate user needs and advocate for solutions.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $110,600 and maximum annual salary of $172,800. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $131,300.

It's also possible to join Jane at a salary above or below this, which would mean a salary below $131,300 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $131,300 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.

More information on our benefits can be found here!