Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
We’re seeking a Senior Technical Project Manager to join our Elastic IT PMO Team, a group dedicated to supporting critical business operations and driving innovation across our SaaS platforms. You’ll lead high-impact initiatives, including centralizing our business on a unified customer portal with an integrated billing engine, while enabling new capabilities within the Quote to Cash systems roadmap—from opportunity creation to order fulfillment, invoicing, and payment collection.
You will thrive in ambiguity, balance strategic planning with hands-on execution, and collaborate across Cloud (Platform Billing) Engineering, Finance Operations, Corporate Functions, Sales and IT to ensure smooth, efficient, and scalable processes that support Elastic’s growth and customer success.
What you will be doing:- Lead complex, high-visibility programs and projects supporting Finance and Business Systems partners.
- Define and manage execution plans, including risk mitigation, communications, and governance.
- Coordinate across agile teams to design, build, test, and deliver solutions.
- Collaborate with Business Systems Analysts to implement end-to-end automations.
- Drive agile delivery: manage sprints, Jira updates, and track progress via metrics.
- Facilitate technical and business review sessions, translating complex functionality into clear business context.
- Identify and manage risks, issues, and dependencies, driving timely resolution and escalation.
- Support program governance through executive-level communications and stakeholder alignment.
- 5–8 years as a program, project, or product manager, with at least 6 years leading SaaS applications or software development projects.
- 5+ years leading multiple large-scale enterprise projects with cross-functional stakeholders.
- Proven project management skills and knowledge of software deployment methodologies and lifecycle.
- Ability to quickly learn new systems, adapt to priorities, and drive results.
- Collaborative, proactive mindset—be great and lift those around you.
- Project Management certifications (PMP, CSM).
- Experience with Finance Operations, CRM, ERP, and integration systems.
- Familiarity with Jira, Confluence, Salesforce, Netsuite, Marketo, and other cloud platforms.
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Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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Elastic Vancouver, British Columbia, CAN Office
333 Seymour St, , , Vancouver, British Columbia, Canada, V6B 5A6,
