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Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team.
This role is available to candidates in either Vancouver or Toronto.
What your team does:Strategy & Operations sits at the center of our business. Our team is broadly responsible for establishing our corporate strategy in partnership with the C Suite, Product, Corporate Development, and Finance as well as scaling Clio’s operating rhythm as the company grows. As a Senior Strategy & Operations Associate, you’ll be aligned to a set of business segments where you’ll support the General Manager/ Product Manager in determining immediate and long term business strategy, facilitating annual planning, setting OKRs, building business / investment cases, and supporting our business review rituals to measure business performance, seize opportunities, and course correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts / leaders at Clio.
Who you are:You have excellent business acumen across all functional areas, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You’re looking to join a high impact, hard working team that will undoubtedly grow you professionally.
What you’ll work on:Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentation in support of key business reviews
Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders
Lead research on growth opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials
Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI
Facilitate the synthesis of cross functional research & analysis, summarize strategic insights to develop business cases and implementation plans
Provide general analytical support for operational and strategic decisions across the Company
Operate as an embedded strategic management consultant and resource
What you may have:4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)
Experience with market sizing, competitive landscaping and financial modeling
Strong focus on strategic thinking and analytical problem solving
Strong interpersonal skills; excellent written and verbal communicator
Self-motivated, independent, and deadline-oriented
Understanding for how to measure and evaluate performance across all business functions
Strong ability to query, analyze, and synthesize insights using a variety of dataset
Demonstrate a keen interest in improving your craft by using AI
Serious bonus points if you have:MBA
BizOps experience in a high-growth tech company
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Clio Burnaby, British Columbia, CAN Office
Suite 300, 4611 Canada Way, Burnaby, BC, Canada, V6C 3E2
Clio Vancouver, British Columbia, CAN Office
Vancouver, Canada
