Senior Sales Operations Associate

Job Description Summary

STEMCELL Technologies is looking for a Senior Sales Operations Associate to join our growing team!
As the Senior Sales Operations Associate, you will play a key role in executing and optimizing Sales Operations programs, processes, and systems. Within this role, you will manage both new and ongoing business requirements across core Sales Operations functions, including territory planning, target setting, data and system infrastructure, reporting and analytics, and sales incentive administration. Additionally, you will identify and implement best practices to align with industry standards and support future growth.

Job Description

Duties and Responsibilities

• Ensure existing sales operations processes are executed while establishing high levels of quality, accuracy and consistency standards

• Implement enhancements to data, processes, and tools in response to evolving business needs, while maintaining clear documentation to support governance and compliance

• Identify and recommend opportunities to standardize processes and tools to improve scalability and enhance sales process efficiencies

• Perform data analysis and deliver actionable insights to support business decision making, including maintaining existing reports and developing new dashboards as needed

• Support key sales operations functions including territory planning, target setting, and sales incentive administration, while contributing to ongoing process improvements 

Knowledge and Qualifications

• Bachelor's degree with 2-5 years of experience in Sales Operations or a related field

• Solid understanding of sales processes, methodologies, and techniques

• Experience using and developing reports, metrics and dashboards with tools such as Salesforce, SQL, Snowflake, SAP, or similar platforms; Python is considered an asset

• Business acumen, with experience or knowledge of the biotech industry considered an asset

#LI-KL1 #Onsite

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

$71,200.00 - $96,400.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.​​