Senior Product Designer, Mid-Market Billing

We are seeking a strategic and experienced Senior Product Designer to join our growing Product Design team and lead efforts in Mid-Market invoicing within the Financial Performance portfolio. This portfolio focuses on how customers track time and expenses, bill for work, and collect invoices for some of our largest firm customers.

This role is available to candidates across Canada (excluding Quebec). If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as champions of user experience as we work to transform the way legal professionals provide services to their clients. If you’re focused on shipping value to customers and are excited to revolutionize an industry, you’ve found your next team.

• As the Senior Product Designer, Invoicing at Clio, you’ll join a diversely skilled design team using modern design tools

• Partner with product management and engineering leads to define objectives and key results for your team.

• Advocate for our customers by understanding their behaviours, needs, and root causes of their problems. 

• Be responsible for balancing quality, speed, and consistency of design.

• Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes. 

• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions. 

• Provide thoughtful feedback in team critiques.

• Break down complex concepts into smaller, more manageable pieces.

• Conduct user research interviews, usability testing, and analysis.

• Leverage metrics to drive product design and measure product success.

• Be able to adapt your process to the needs of the situation.

• Experience scoping work to manageable milestones that balance short-term work with longer-term investments.

• A positive attitude & strong communication skills.

• A willingness to tackle complex problems.

• Strong UI skills and a keen eye for detail. 

• Strong cross-functional collaboration.

• [Bonus] Experience working on FinTech products.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.