The Role:
The Sr. Manager, License Audit will be responsible for managing the company's license audit process and team responsible for conducting detailed audits to ensure that a customer's use of Apryse software is compliant with licensing agreements. In addition, this role will have direct responsibility for auditing one of our product lines. The function involves reviewing software installations, usage, and license agreements to identify discrepancies, mitigate risks, and ensure the company avoids legal and financial penalties associated with software mismanagement.
The ideal candidate must demonstrate the ability to lead a team, be flexible, well-rounded, self-motivated, detail-oriented, collaborative, and highly skilled at reviewing contracts and conducting audit discussions with customers.
Responsibilities:
- Lead a team of License Audit Managers and foster an environment of continuous learning and development
- Develop a deep understanding of Apryse's licensing models, both current and historical and enhance the audit program to ensure completeness and effectiveness. Oversee audits to assess whether customers are using our software in compliance with its licenses.
- Preparation of audit letters and initiation of the audit process with customers.
- Communication of audit purpose to customers, addressing their questions and concerns professionally.
- Conduct follow up, analyze reports received, and determine status of license use. Ensure proper documentation is completed and findings reviewed and approved by the appropriate parties
- Collaborate closely with the Sales team to align audit processes with business goals and ensure audits are conduct on customers at the appropriate time
- Maintain accurate and up-to-date records in CRM (Salesforce)
- Prepare management reports to show status of audit, overall findings and bookings generated for each period
Requirements:
- Bachelor's degree in Business, Finance or related field
- 10+ year experience in customer software audits with the last 4+ years leading an audit team
- Strong written and verbal communication skills in English. Spanish and or Portuguese is a big plus.
- Confidence in engaging with technical and legal executives at top-tier organizations.
- A customer-centric approach with a strong commitment to exceptional service and relationship management.
- Strong problem-solving, organizational, and interpersonal skills.
- Self-motivated, with the ability to work effectively in a fast-paced and evolving environment.
- Experience using Salesforce or similar CRM platforms.
- Project management experience required, showcasing the ability to plan, organize, and execute projects effectively.
Benefits:
- Competitive salary commensurate with experience and qualifications.
- A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
- 401K savings program with company match.
- Generous paid time off (PTO) is offered to support the ability to rest and recharge.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- Annual recurring WFH allowance for you to purchase items you need for your home office.
- Ongoing support for learning development so you can master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac).
- Diverse and inclusive workplace where we all learn from each other.
Company Description
As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler.
Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces.
Ready to join our team?
If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed.
The compensation for this position is commensurate upon experience, with a range between $130,000.00-$160,000.00 USD in on target earnings.
We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.
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Apryse Vancouver, British Columbia, CAN Office
Apryse Vancouver, Canada Office Office
555 Burrard St #1735, Vancouver, British Columbia, Canada, V7X 1M9