As a Senior Learning Experience Designer, you will create and implement engaging learning programs, leveraging adult learning principles and collaborating with cross-functional teams to address skill gaps in a healthcare tech environment.
Join Our Mission: Help the Helpers with Jane
Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.
But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
Your Role in Our Journey
Jane is looking for a Senior Learning Experience Designer to join Jane’s Learning & Development (L&D) team on a maternity leave contract. As part of the People Team, the L&D function exists to help Janers grow faster than Jane - supporting our people as they expand their skills, evolve their careers, and help the helpers.
You’ll join a small and mighty team of learning and knowledge professionals who partner with teams across Jane - Product, Engineering, Support, Marketing, Design and beyond - to identify skill gaps and create meaningful learning experiences that drive business impact.
This is a senior hands-on design and execution role. You’ll translate strategy into learning programs, create engaging learning experiences, and partner deeply with stakeholders to ensure that learning supports both career growth and business performance.
The Impact You Could Have
- Design and develop high-quality, scalable learning programs - from concept to delivery - using principles of adult learning and experience design.
- Build and iterate learning assets, courses, and tools that enable teams and individuals to develop the skills Jane needs to grow.
- Develop creative, data-informed learning solutions that leverage emerging tools and technologies (including AI-enabled learning solutions where appropriate) to balance engagement, effectiveness, and speed.
- Collaborate with functional leaders and subject matter experts to uncover real performance challenges and design programs that solve them.
- Partner closely with L&D peers, DEIB, and People Operations to ensure learning programs strengthen Jane’s culture of inclusion, growth, and continuous improvement.
- Build credibility as a trusted partner who connects learning to team outcomes, business metrics, and Jane’s mission.
- Coach and enable L&D team members, learning champions, and facilitators across the business to deliver and sustain learning initiatives.
- Contribute to the design and rollout of Jane’s leadership development curriculum.
- Support the design and build of Jane’s learning infrastructure including courses, resources, experiences, microlearning content, and AI enabled learning.
- Refresh and revamp existing learning content to ensure quality, consistency, and alignment with evolving business needs.
- Leverage the LMS and other learning technologies to curate, deliver, and measure the impact of learning experiences.
The Experience We Feel We Need
- 4+ years of experience in Instructional Design or Learning Experience Design, ideally in a fast-paced tech or SaaS environment.
- Deep understanding of adult learning theory, instructional design models, and learning science, and a proven track record of putting them into practice.
- Proven ability to take a learning initiative from ideation to execution, balancing creativity, precision, and business impact.
- Experience developing and implementing technical and technology training.
- Authoring tools: Articulate 360 (Rise, Storyline), Adobe Captivate, or equivalent
- Multimedia tools: Camtasia, Vyond, or equivalent
- Graphic and visual design tools: Canva, Figma, or Adobe Creative Suite
- LMS platforms: experience administering and optimizing learning management systems
- Ability to partner confidently with cross-functional stakeholders at all levels, influencing through expertise and data.
- Experience managing and reconciling budgets would be an asset.
- Love building - programs, systems, experiences - and get energy from seeing ideas come to life.
Compensation & Benefits
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $105,700 to $165,100. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $125,500. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
Employment decisions are made based on how a candidate’s skills and experiences match the role and what they bring to the Jane community, assessed through a fair interview process.
We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
Top Skills
Adobe Captivate
Adobe Creative Suite
Articulate 360
Camtasia
Canva
Figma
Vyond
Jane App North Vancouver, British Columbia, CAN Office
138 E 13th St, 500, North Vancouver, British Columbia, Canada, V7L 0E5
Similar Jobs
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead engineering-wide programs, collaborate with cross-functional teams, define roadmaps, manage execution and stakeholder relationships, and drive innovative solutions.
Top Skills:
AirtableAsanaJIRA
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Software Engineer will build and manage money movement systems, collaborate cross-functionally, mentor junior engineers, and optimize performance in distributed systems.
Top Skills:
Python,Kotlin,Aws
Big Data • Fintech • Mobile • Payments • Financial Services
Responsible for leading engineering teams in delivering backend systems for loans platform, collaborating cross-functionally, ensuring system availability, and fostering team growth.
Top Skills:
AWSKotlinKubernetesMySQLPython
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
