Senior Business System Analyst

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.

We have an exciting opportunity for a full-time Senior Business System Analyst to join our IT team in Langley, BC.  

Reporting to the Senior Solution Architect, you will play a key functional leadership role, serving as a trusted advisor to business and technology stakeholders while translating business requirements into well-designed, testable, and sustainable system solutions that support business and operational goals. In this role, you will help drive alignment, influence decision-making, and guide analysis activities across strategic initiatives.
You will be responsible for:

• Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.

• Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.

• Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.

• Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.

• Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.

• Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.

• Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.

You have:

• A post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.

• 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.

• Strong experience producing structured, functional documentation and traceability artifacts.

• Proficiency with tools such as JIRA, Confluence, Visio, or similar.

• Working knowledge of SQL and Excel for data analysis and validation.

• Strong process modeling skills (process flows, activity or sequence diagrams).

• Hands-on experience leading and supporting requirements elicitation, system testing, UAT, and pay-impact validation.

• Experience with Workday or integrated HR ecosystems is considered an asset.

• Experience working in unionized or highly regulated environments is considered an asset.

You are:

• A collaborative leader who builds trust, fosters strong partnerships, and brings teams to deliver results.

• A Strong analytical, problem-solver with excellent stakeholder communication skills.

• Detail-oriented, collaborative, adaptable, and comfortable working through complexity.

• Pragmatic and outcome-focused, able to balance ideal solutions with delivery constraints.

• Organized and effective at managing multiple workstreams.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!

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Compensation Details:

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.