Senior Business Advisor

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Who are we?

As part of Strategic Distribution, the Operational Performance - Brokers team is modernizing commercial insurance by rolling out major initiatives, including Contact AE, a national platform that simplifies quotes and transactions with brokers.

The role

As Senior Business Advisor, you will play a key role in the deployment of Contact AE within the Western Provinces broker network. In close partnership with Business Development, you will define the best strategies to accelerate adoption, supported by solid analysis and best practices in change management.

Office: Vancouver, Calgary or Edmonton

This is a permanent full-time position and requires a minimum of 2 days per week working in the office.

What you'll accomplish with us:

• Deploy the Contact AE system to the brokerage network, as well as its new functionalities in a national context of constant change and transformation.
• Use your experience in project management and the development of project plans or action plans for your region.
• Gather and analyze data in order to initiate, develop and recommend practices and activities aimed at improving and increasing the use of Contact AE for firms and producers. 
• Analyze and measure the effectiveness of existing deployment processes and develop sustainable, repeatable and quantifiable improvements.
• Work closely with Business Development to develop implementation strategies and monitor the regional action plan.
• Develop documentation to support the analysis of recommendations, and document all follow-up tools and action plans.
• Participate in the development of future ideas, share experience and expertise for the benefit of the national team. Follow national guidelines while customizing certain actions at regional level.
• Support and accompany colleagues with a more field-based focus, by providing analyses, strategies or methodology.
• Participate in the development of change management strategies, including support for the development of training materials and activities, communication and facilitation of workshops or committees.
• Understand the Contact AE project ecosystem and its stakeholders to obtain a 360 view and analyze impacts.
• Support the facilitation of regional executive committees.

Profile:

• Strong sense of initiative and responsibility: you structure your work autonomously and deliver concrete results.
• Excellent interpersonal skills: you quickly establish trust, contribute to the team with a positive attitude and exchange feedback with ease.
• Powerful communication and presentation skills: you'll be able to analyze and synthesize information to deliver clear, actionable results.
• At ease under pressure: good stress management, agile in a fast-paced environment and able to meet tight deadlines.

What you bring to the table:

• At least 5 years' relevant experience in a project management or organizational consulting role.
• Possess strong practical experience in project and change management; ability to problem-solve and influence to overcome resistance to change.
• Knowledge of the commercial insurance market (an asset).
• No Canadian work experience required however must be eligible to work in Canada.

This job posting will close on Friday July 31st, 2026 at 11:59 pm PST.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.