Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
Reporting under Director IT Applications, we are looking for highly motivated and talented Software Engineers who are passionate about Salesforce development and clean code by using best practices, enterprise patterns and standards.
You will build on top of the existing platform, and work across multiple clouds and applications, including Service Cloud, Sales Cloud, Community, MavenLink, and Mulesoft with a particular focus on our Salesforce CPQ initiative, and many other customized applications on top of the platform.
You will need to be able to own and drive entire development solutions which include: code review and improvement of existing functionality using our Git / Atlasssian suite of tools, troubleshooting of complicated integrations and large volume data feeds, creation of new features and enhancements provided by the Product owners in an agile framework driven environment.
Specific profile scope for this position:
- Salesforce Development – The person in this role is responsible for building and enhancing our platform with OOB configuration, Flows, Apex and advanced Lightning Web Components built for reusability. This person is well versed in Javascript and LWC technology as well as the latest features of the Salesforce platform and has demonstrated clean code habits. This position is highly technical and requires understanding and demonstrated abilities to create extensible and reusable code, understanding security, @wire, LDS, LMS, Platform events, @invocable and the event lifecycle of a component and its dependencies. The person must have exposure to Experience Cloud implementations.
General scope for this position:
- Understand and define requirements, Design, Develop, Test and deploy software that will help drive improvements on the platform.
- Continue to bridge the gap between development and business with a strong bias towards ‘Best Practices and Reusability’ as well as leveraging out of the box functionality over full customization where possible.
- Communicate on a regular basis, at action log meetings with the Business team, on tracked progress (using JIRA, BitBucket, GitHub) and maintain a ‘Customer Centric’ approach and relationship with the Business/Product team.
- Evaluate the best options, with out-of-the-box functionality first (clicks not code), with a strong bias towards: ‘Scalability, Reusability and clarity of Best Practices’
- Be passionate about learning and adopting new technologies that will ease your day-to-day job and be transparent in communicating progress using tools such as JIRA, Slack and Chatter.
- Some periodic on-call duties to provide application support, incident management, and troubleshooting when needed
The Must Haves:
- Salesforce Development experience: Apex triggers, Enterprise Patterns, Asynchronous callouts, Bulk and REST APIs, Governor Limits and considerations for leveraged solutions.
- Solid understanding of OOP/Functional programming in various languages such as Apex, Python, Javascript and related
- Knowledge of Best practices. Software development lifecycle and automation.
- Successful practical problem-solving, excellent written and interpersonal communication, and documentation skills
- Ability to prioritize tasks and work independently without too much guidance at times (asking the right questions)
- Salesforce Certifications: Developer, Platform App Builder I,II or Architect track certifications is a plus
- Knowledge and experience in the different "clouds" and on the platform including Mulesoft, Platform Events, LWC and related.
- Proven expertise in maintaining and improving complex and large Salesforce Orgs and projects.
#LI-BS1
Pay Range:
The annual pay range for this position is CAD 63,100 - 100,900
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
