Recruitment and HR Coordinator

• Location: Kamloops, BC
• Job Status: Permanent, full time
• Compensation: $62,000 - $72,000
• Retirement Savings: Pension matching program of 4%
• Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
• Shift: Monday - Friday; 8:00 AM - 4:30 PM
• The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

We are looking for an Recruitment & HR Coordinator to join the Arrow team in Kamloops, BC.The Recruitment & HR Coordinator will be responsible for providing a diverse range of Human Resources support to all members of Arrow Group of Companies. 

Recruitment Responsibilities

• Work with hiring managers to identify personnel needs, job specifications, duties, qualifications, and skill requirements to support effective recruitment planning and execution.

• Understand key features of each division, including current hourly pay rates, pension rates, benefits packages, and other relevant employment details.

• Conduct sourcing, screening, and competency-based interviews for hourly roles and select salaried positions to identify qualified candidates.

• Act as a key point of contact for candidates and coordinate timely communication between hiring managers, candidates, and references, including appropriate follow-up with unsuccessful candidates and coordination of pre-employment requirements such as reference checks, criminal record checks, and assessments.

• Develop job postings and maintain standardized, accurate, and consistently formatted job posting templates within the applicant tracking system.

• Provide ongoing support and guidance to managers on iCIMS training, offer management, and onboarding processes.

• Maintain and optimize the applicant tracking system, ensuring accurate data, workflow tracking, and offer progress updates.

• Lead and support recruitment events, job fairs, and college outreach initiatives.

• Manage Indeed postings and sponsorships day to day, tracking spend and providing input on monthly sponsorship needs, in collaboration with the HR Generalist.

• Develop candidate pipelines and proactively identify talent for current and future workforce needs.

• Support employer branding and recruitment marketing by reviewing and recommending updates to the company website, career page, Indeed employer page, social media, signage, and related materials to enhance recruiting efforts and promote Arrow’s image.

• Maintain wage comparison and benchmarking spreadsheets and conduct hourly benchmarking as needed to support recruitment planning and compensation discussions.

• Evaluate recruitment criteria, selection processes, and recruitment metrics to recommend improvements that support effective, compliant, and data-informed hiring practices.

• Ensure compliance with hiring policies, employment laws, National Safety Code requirements, and human rights legislation.

• Manage the use of recruiters, headhunters, and other recruitment initiatives when needed. 

General HR Support 

The following general HR support duties are performed at the direction of the senior HR team member. 

• Provide general HR support, including responding to employee and manager HR inquiries, maintaining employee records, and supporting day-to-day HR administration, and support and coordinate programs and HR reporting, including the Mechanic Apprentice Program, workplace surveys, vacancy and hiring trend reports, and other related initiatives.

• Mentor HR co-op students and support cross-functional HR projects as needed

• Other duties as assigned by the manager/supervisor

• Minimum 3 years of experience in human resources, with direct experience supporting recruitment, candidate screening, interview coordination, and hiring manager communication.

• Completion of a post-secondary degree or diploma in Human Resources, Business Administration, or related field is preferred

• Ability to travel to company events, job fairs, and HR site visits as required, primarily in BC and Alberta but may include other locations and/or sites across North America

• A valid driver’s licence is an asset

• A valid passport is an asset

• Strong understanding of recruitment processes, sourcing strategies, candidate assessment, and interviewing techniques, with general knowledge of HR practices, employment standards, human rights, and fair hiring practices.

• Previous experience using an applicant tracking system is strongly preferred, experience with online recruitment tools and platforms such as LinkedIn, Indeed, Facebook, and other job boards is an asset.

• Experience coordinating pre-employment requirements (reference checks, criminal record checks, and assessments) and HR programs, surveys, or reports is an asset.

• Strong proficiency with Microsoft Office, particularly Excel, with the ability to maintain spreadsheets, track recruitment activity, and support reporting requirements.

• Strong organizational and time management skills, with the ability to prioritize and manage multiple recruitment activities at once while handling confidential information with discretion.

• Strong verbal and written communication, coaching, and active listening skills, with the ability to build effective working relationships with candidates, hiring managers, and team members.

• Demonstrated problem-solving abilities, attention to detail, a proactive mindset, a strong work ethic, and a positive team attitude.

• The embodiment of Arrow’s Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun! 

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.